VMware Cloud on AWS - SDDC provisioning failures

Resolved
Resolved

VMware engineering teams have verified that only new SDDC creation with account linking have been failing. They have restored the service. The VMware Cloud Service on AWS is fully operational.

Impact : None.

Start Time : July 26, 2019, 02:50 UTC End time : July 26, 2019, 04:07 UTC

Investigating

VMware engineering teams has verified the impact is only to new SDDC creation and is not impacting Add Host operations to existing SDDCs. They continue to work towards resolution.

Impact : New SDDC provisioning is not working. Existing workloads are not impacted.

Start Time : 26 July 2019 02:50 AM UTC End time : N/A

Investigating

VMware Cloud Services on AWS is experiencing issues with new SDDC deployments and Add Host operations for existing SDDCs. VMware engineering teams have isolated the issue and working towards resolution.

Impact : New SDDC provisioning is not working. Existing workloads are not impacted.

Start Time : July 26, 2019 02:50 UTC End time : N/A

Began at:

Affected components
  • VMware Cloud Services
    • VMware Cloud on AWS / AWS SDDC
      • VMware Cloud on AWS SDDC
        • Asia Pacific (Mumbai)
        • Asia Pacific (Seoul)
        • Asia Pacific (Singapore)
        • Asia Pacific (Sydney)
        • Asia Pacific (Tokyo)
        • Canada (Central)
        • Europe (Frankfurt)
        • Europe (Ireland)
        • Europe (London)
        • Europe (Paris)
        • South America (São Paulo)
        • US West (N. California)
        • US East (N. Virginia)
        • US East (Ohio)
        • US West (Oregon)