Resolved

VMware Cloud Services functionalities continue to be fully functional and working as expected. This is the final notification for this incident and the issue stands resolved.

Start Time: October 27, 2019 21:48 UTC End Time: October 28, 2019 01:50 UTC

Impact: None

Monitoring

VMware Engineering teams have successfully applied the fix to restore the service. All VMware Cloud Services functionalities are fully operational and working as expected. More updates shall be provided if required.

Start Time: October 27, 2019 21:48 UTC End Time: October 28, 2019 01:50 UTC

Impact: None

Update

VMware engineering teams continue to progress towards restoring the functionalities. We shall provide more updates within an hour.

Start Time: October 27, 2019 21:48 UTC End Time: N/A

Impact: Intermittent issues with functionality of our VMware Cloud Services. We do not expect an impact on existing workloads.

Update

VMware Engineering continue to restore the functionality. We will provide further updates within the next hour.

Start Time: October 27, 2019 21:48 UTC End Time: N/A

Impact: Intermittent issues with functionality of our VMware Cloud Services. We do not expect an impact on existing workloads.

Identified

VMware Engineering has identified the cause and are working towards restoration. Further updates will be provided within the next hour.

Start Time: October 27, 2019 21:48 UTC End Time: N/A

Impact: Intermittent issues with functionality of our VMware Cloud Services. We do not expect an impact on existing workloads.

Investigating

Users may experience intermittent issues with functionality of our VMware Cloud Services. VMware engineers are investigating the issue and we will provide additional updates as soon as possible.

Start Time: October 27, 2019 21:56 UTC End Time: N/A

Impact: Intermittent issues with functionality of our VMware Cloud Services. We do not expect an impact on existing workloads

Began at:

Affected components
  • VMware Cloud Services
    • VMware Cloud on AWS / AWS SDDC
      • VMware Cloud on AWS
    • VMware Aria
      • VMware Aria Automation for Secure Clouds
    • VMware HCX
    • VMware Marketplace
    • VMware Lab Platform