VMware Cloud on AWS: Functionality issue with Networking and Security Tab

Start Time: April 08, 2020 13:37 UTC
End Time: April 09, 2020 01:50 UTC
Duration: 13hrs 13min

Event Summary: SDDCs deployed after April 08, 2020, 12:37 UTC may have limited access to the Network & Security tab. VMware engineering identified the root cause to be a recent software update that impacted a small subset of customers who deployed new SDDCs after the software update. VMware engineering rolled back the software to remediate the issue.

Impact Summary: Some customers had limited access to the network and security tab. The Workflows were not impacted. Event Cause: A software update which was remediated to resolve the problem

VMware Engineering has completed the validation and services are found to be fully operational. This incident stands resolved

Start Time: April 08, 2020 13:37 UTC End Time: April 09, 2020 1:50 UTC

Impact: None

VMware Engineering has implemented the fix and validation is underway. A status update will be posted as soon as validation completes. ETA ~ 1 hour 30 Minutes

Start Time: April 08, 2020 13:37 UTC End Time: April 09, 2020 1:50 UTC

Impact: None

VMware has identified the issue and is implementing a fix. The fix will take approximately 5 hours to deploy into production. It is recommended that customers wait to provision SDDCs until this update is complete. An update will be posted when the fix is in production.

Start Time: April 08, 2020 13:37 UTC End Time: N/A

Impact: Some users may face slowness to load "Network and Security Tab"

The VMware Engineering team continues work to mitigate this issue. More updates will be provided as available.

Start Time: April 08, 2020 13:37 UTC End Time: N/A

Impact: Some users may face slowness to load "Network and Security Tab"

VMware Engineering team is working to fix the issue. This is impacting a very limited SDDCs. More updates will be provided as available.

Start Time: April 08, 2020 13:37 UTC End Time: N/A

Impact: Some users may face slowness to load "Network and Security Tab".

VMware Engineering team continues to make further progress to mitigate the problem. This issue is observed for some SDDCs. More updates will be provided as soon as possible.

Start Time: April 08, 2020 13:37 UTC End Time: N/A

Impact: Some users may face slowness to load "Network and Security Tab".

VMware Engineering team continues to make progress to mitigate the problem. More updates will be provided as soon as possible.

Start Time: April 08, 2020 13:37 UTC End Time: N/A

Impact: Some users may face slowness to load "Network and Security Tab".

We are investigating intermittent slowness loading of "Network and Security Tab" for some users. More updates will be provided as soon as possible.

Start Time: April 08, 2020 13:37 UTC End Time: N/A

Impact: Some users may face slowness to load "Network and Security Tab".