Resolved

VMware Cloud Services are working as expected. We have ensured stability. This is the final notification for this incident.

Start Time: April 24, 2020 08:23 UTC End Time: April 24, 2020 09:30 UTC

Impact: None

Monitoring

VMware Cloud services is fully operational. We will continue to monitor the service and provide updates as available.

Start Time: April 24, 2020 08:23 UTC End Time: April 24, 2020 09:30 UTC

Impact: None

Monitoring

VMware cloud services have recovered and working as expected. However, to ensure stability we will continue to monitor and provide more updates as available.

Start Time: April 24, 2020 08:23 UTC End Time: April 24, 2020 09:30 UTC

Impact: None

Investigating

VMware Cloud Service is experiencing an intermittent issue for some of the API calls. VMware engineering team is working to fix the problem. Users trying to list support tickets and invoking estimated charges may face intermittent failure. More updates will be provided as available.

Start Time: April 24, 2020 08:23 UTC End Time: N/A

Impact: Users might experience an issue with listing support tickets and estimation of charges.

Began at:

Affected components
  • VMware Cloud Services
    • VMware Cloud on AWS / AWS SDDC
      • VMware Cloud on AWS
    • VMware Cloud on Dell / Dell SDDC
      • VMware Cloud on Dell
    • VMware Aria
      • VMware Aria Automation for Secure Clouds
    • VMware Cloud Partner Navigator
    • VMware vCloud Usage Insight
    • VMware Marketplace
    • VMware Lab Platform
    • VMware Tanzu
      • VMware Tanzu Application Catalog
      • VMware Tanzu Mission Control
      • VMware Tanzu Service Mesh