Resolved

VMware Engineering team has implemented the fix and the service is now functioning as intended. The issue has been resolved and this is the final notification for this incident.

Start Time: December 03, 2020 02:38 UTC End Time: December 03, 2020 03:54 UTC

Impact : None

Identified

VMware Engineering team has identified the issue and are working towards the fix. Additional updates will be provided as available.

Start Time: December 03, 2020 02:38 UTC End Time: N/A

Impact : VMware Cloud Services is working as expected. However, the logout flow is redirecting to my.vmware.com.

Update

VMware Engineering team is aware of an issue with VMware Cloud Services logout flow and are investigating further. Additional updates will be provided as available.

Start Time: December 03, 2020 02:38 UTC End Time: N/A

Impact : VMware Cloud Services is working as expected. However, the logout flow is redirecting to my.vmware.com.

Investigating

VMware Cloud Services is experiencing Intermittent Availability issues. We are currently investigating the issue with the service disruption and will provide an additional update as soon as possible.

Start Time: December 03, 2020 02:38 UTC End Time: N/A

Impact: Users may not be able to access the service or may experience trouble while accessing the service. We do not expect an impact to existing workloads.

Began at:

Affected components
  • VMware Cloud Services
    • VMware Cloud Services Platform
      • VMware Cloud Services Identity
    • VMware Cloud on AWS / AWS SDDC
      • VMware Cloud on AWS
    • VMware Cloud on Dell / Dell SDDC
      • VMware Cloud on Dell
    • VMware Aria
      • VMware Aria Automation for Secure Clouds
    • VMware Cloud Partner Navigator
    • VMware vCloud Usage Insight
    • VMware Marketplace
    • VMware Lab Platform
    • VMware Tanzu
      • VMware Tanzu Application Catalog
      • VMware Tanzu Mission Control
      • VMware Tanzu Service Mesh