Resolved

VMware Cloud Services have been stable and fully functional. This incident stands resolved.

Start Time: July 19, 2020 18:07 UTC End Time: July 19, 2020 19:04 UTC

Monitoring

VMware Engineering team have successfully implemented the fix. Services have been restored and operational. However, we are closely monitor the service for any potential impact. Further updates shall be provided in next 30 minutes.

Start Time: July 19, 2020 18:07 UTC End Time: July 19, 2020 19:04 UTC

Identified

VMware Cloud Services is experiencing functionality issues. VMware Engineering team has been identified the issue and are in the process of implementing the fix. Further updates will be provided within the next hour.

Start Time: July 19, 2020 18:07 UTC End Time: N/A

Investigating

VMware Cloud Services is experiencing functionality issues. VMWare Engineering team has been engaged in service restoration. Further updates will be provided within the next hour.

Start Time: July 19, 2020 18:07 UTC End Time: N/A

Impact: Intermittent issues with the functionality of VMware Cloud Services. We do not expect an impact on existing workloads.

Began at:

Affected components
  • VMware Cloud Services
    • VMware Cloud Services Platform
      • VMware Cloud Services Identity
    • VMware Cloud on AWS / AWS SDDC
      • VMware Cloud on AWS
    • VMware Cloud on Dell / Dell SDDC
      • VMware Cloud on Dell
    • VMware Aria
      • VMware Aria Automation for Secure Clouds
    • VMware Cloud Partner Navigator
    • VMware vCloud Usage Insight
    • VMware Marketplace
    • VMware Lab Platform
    • VMware Tanzu
      • VMware Tanzu Application Catalog
      • VMware Tanzu Mission Control
      • VMware Tanzu Service Mesh