Resolved

Services have been found to be stable and operational. This incident is now resolved. This is the last notification for this incident.

Start Time: June 10, 2020, 16:00 UTC End Time: June 10, 2020, 16:38 UTC

Impact: None

Monitoring

Services have fully recovered. We will continue to monitor the services to ensure stability. More updates will be provided as available.

Start Time: June 10, 2020, 16:00 UTC End Time: June 10, 2020, 16:38 UTC

Impact: None

Update

We are continuing to investigate this issue.

Update

VMware Engineering teams have executed some remediation actions and the service is recovering. More updates will be provided as available.

Start Time: June 10, 2020, 16:00 UTC End Time: N/A

Impact: Users may face intermittent issues or slow response while accessing their Support requests in Skyline Advisor.

Investigating

We are experiencing degraded performance issues with the VMware Skyline service. VMware engineering teams are working to mitigate the issue. More updates will be provided when available.

Start Time: June 10, 2020 16:00 UTC End Time: N/A

Impact: Users may face intermittent issues or slow response while accessing their Support requests in Skyline Advisor.

Began at:

Affected components