VMware Cloud Services Functionality Issue

Resolved
Resolved

VMware Engineering team has fixed the functionality issues with Billing and Usage Reporting Service. Services are fully operational. This incident stands resolved.

Impact: Users might experience issues with the functionality of VMware Cloud Billing and Usage Reporting Service.

Start Time: May 16, 2020 04:38 UTC End Time: May 16, 2020, 05:49 UTC

Update

VMware Cloud Services is experiencing functionality issues with Billing and Usage Reporting Service. VMware engineering team have identified the issue and are working towards the fix. More updates shall be provided in 30 minutes.

Impact: Users might experience issues with the functionality of VMware Cloud Billing and Usage Reporting Service.

Start Time: May 16, 2020 04:38 UTC End Time: N/A

Investigating

VMware Cloud Services is experiencing functionality issues. VMWare Engineering team has been engaged in service restoration. Further updates will be provided within the next hour.

Start Time: May 16, 2020 04:38 UTC End Time: N/A

Impact: Intermittent issues with the functionality of VMware Cloud Services. We do not expect an impact on existing workloads.

Began at:

Affected components
  • VMware Cloud Services
    • VMware Cloud on AWS / AWS SDDC
      • VMware Cloud on AWS
    • VMware Cloud on Dell / Dell SDDC
      • VMware Cloud on Dell
    • VMware Aria
      • VMware Aria Automation for Secure Clouds
    • VMware Cloud Partner Navigator
    • VMware vCloud Usage Insight
    • VMware Marketplace
    • VMware Lab Platform
    • VMware Tanzu
      • VMware Tanzu Application Catalog
      • VMware Tanzu Mission Control
      • VMware Tanzu Service Mesh