Resolved

VMware Cloud Services have recovered and all functionalities are working as expected. This is the final notification for this incident.

Start Time: October 02, 2020 04:44 UTC End Time: October 02, 2020 05:11 UTC

Impact: None

Update

VMware Cloud Services have recovered and all functionalities are working as expected. This is the final notification for this incident.

Start Time: October 02, 2020 04:44 UTC End Time: October 02, 2020 05:11 UTC

Impact: None

Identified

VMware Engineering team have observed an issue with Cloud Services functionality and are actively working on restoring the same. Further updates will be provided within the next hour.

Start Time: October 02, 2020 04:44 UTC End Time: N/A

Impact: Intermittent issues with the Support Service functionality of VMware Cloud Services. We do not expect an impact on existing workloads.

Investigating

VMware Cloud Services is experiencing functionality issues. VMWare Engineering team has been engaged in service restoration. Further updates will be provided within the next hour.

Start Time: October 02, 2020 04:44 UTC End Time: N/A

Impact: Intermittent issues with the functionality of VMware Cloud Services. We do not expect an impact on existing workloads.

Began at:

Affected components
  • VMware Cloud Services
    • VMware Cloud Services Platform
      • VMware Cloud Services Identity
    • VMware Cloud on AWS / AWS SDDC
      • VMware Cloud on AWS
    • VMware Cloud on Dell / Dell SDDC
      • VMware Cloud on Dell
    • VMware Aria
      • VMware Aria Automation for Secure Clouds
    • VMware Cloud Partner Navigator
    • VMware vCloud Usage Insight
    • VMware Marketplace
    • VMware Lab Platform
    • VMware Tanzu
      • VMware Tanzu Application Catalog
      • VMware Tanzu Mission Control
      • VMware Tanzu Service Mesh