VMware vCloud Usage Insight Functionality Issue

Engineers have resolved the vCloud Usage Insight Functionality Issue. Partners may proceed to submit February usage data. This is the final notification for this incident.

Start Time: March 04, 2021 19:05 UTC End Time: March 07, 2021 11:43 UTC

Impact: None

Engineering has identified the issue. February usage data is being reprocessed and partners will be able to submit February usage reports by March 10, 2021, 00:00 UTC. Additional updates will be provided as new information becomes available.

Start Time: March 04, 2021 19:05 UTC End Time: N/A

Impact: There is no impact to partner usage data or partners not using Usage Meter 4.X. Partners using Usage Meter 4.X will be delayed from seeing their Monthly Billing Order made available to them on the Commerce Portal. This delay is expected to be until March 10 at 00:00 UTC at the latest. Next Update ETA: March 10, 2021 at 00:00 UTC

VMware vCloud Usage Insight is experiencing Functionality issues. We are currently investigating the issue with the service disruption and will provide an additional update as soon as possible.

Start Time: March 04, 2021 19:05 UTC End Time: N/A

Impact: There is no impact to partner usage data or partners not using Usage Meter 4.X. Partners using Usage Meter 4.X will be delayed from seeing their Monthly Billing Order made available to them on the Commerce Portal. This delay is expected to be until March 10 at 00:00 UTC at the latest. Next Update ETA: March 10, 2021 at 00:00 UTC