Resolved

VMware Engineering team applied the fix which restored the service. All services are fully functional and working as expected. This will be the final notification for this incident.

Start Time: May 24, 2021 14:24 UTC End Time: May 24, 2021 16:23 UTC

Impact: None

Update

VMware Engineering team identified the root cause and working towards isolating and fixing the issue at the earliest. More updates shall be provided within 30 minutes.

Start Time: May 24, 2021 14:24 UTC End Time: N/A

Impact: Users may experience issues with Credit Card Page registrations and updates. No impact is expected to existing workloads.

Investigating

VMware Cloud Services is experiencing an issue. We are currently investigating the issue with the service disruption and will provide an additional update as soon as possible.

Start Time: May 24, 2021 14:24 UTC End Time: N/A

Impact: Under assessment.

Began at:

Affected components
  • VMware Cloud Services
    • VMware Cloud Services Platform
      • VMware Cloud Services Identity
    • VMware Cloud on AWS / AWS SDDC
      • VMware Cloud on AWS
    • VMware Cloud on Dell / Dell SDDC
      • VMware Cloud on Dell
    • VMware Aria
      • VMware Aria Automation for Secure Clouds
    • VMware vCloud Usage Insight
    • VMware Marketplace
    • VMware Lab Platform
    • VMware Tanzu
      • VMware Tanzu Application Catalog
      • VMware Tanzu Mission Control
      • VMware Tanzu Service Mesh