Resolved

VMware Engineering have restored the services. This will be the final notification for this incident.

Start Time: January 07, 2022 04:16 UTC End Time: January 07, 2022 04:20 UTC

Impact: None.

Identified

VMware Engineering team has identified the issue and are working towards finding the cause for the event. Further updates will be provided as available.

Start Time: January 07, 2022 04:16 UTC End Time: N/A

Impact: Users might have observed issues with Org Onboarding, Subscription Creation, and Credit Card registration. Currently we do not expect any impact.

Update

VMware Engineering is working towards mitigating the issue. Further updates will be provided as available.

Start Time: January 07, 2022 04:16 UTC End Time: N/A

Impact: Under assessment.

Investigating

VMware Cloud Services is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: January 07, 2022 04:16 UTC End Time: N/A

Impact: Under assessment.

Began at:

Affected components
  • VMware Cloud Services
    • VMware Cloud Services Platform
      • VMware Cloud Services Identity
    • VMware Cloud on AWS / AWS SDDC
      • VMware Cloud on AWS
    • VMware Cloud on Dell / Dell SDDC
      • VMware Cloud on Dell
    • VMware Aria
      • VMware Aria Automation for Secure Clouds
    • VMware vCloud Usage Insight
    • VMware Marketplace
    • VMware Lab Platform
    • VMware Tanzu
      • VMware Tanzu Application Catalog
      • VMware Tanzu Mission Control
      • VMware Tanzu Service Mesh