Resolved

Services remained stable during the monitoring period and there were no issues reported. This incident is resolved and there will be no further updates.

Start Time: April 12, 2023 04:00 UTC End Time: April 12, 2023 08:13 UTC

Current Impact: None

Monitoring

VMware Engineering teams mitigated the issue and are observing improvement and recovery of the services. However, to ensure stability we will monitor the services for the 1 hour.

Start Time: April 12, 2023 04:00 UTC End Time: April 12, 2023 08:13 UTC

Current Impact: None. During the event VMware Cloud Services console is not accessible from South Korea

Update

VMware Engineering teams are investigating the issue and actively working on mitigation. Further updates will be provided in the next 30 minutes or as information becomes available

Start Time: April 12, 2023 04:00 UTC End Time: N/A

Current Impact: VMware Cloud Services console is not accessible from South Korea.

Investigating

VMware Cloud Services is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: April 12, 2023 04:00 UTC End Time: N/A

Current Impact: Under assessment.

Began at:

Affected components
  • VMware Cloud Services
    • VMware Cloud Services Platform
      • VMware Cloud Services Identity
    • VMware Cloud on AWS / AWS SDDC
      • VMware Cloud on AWS
      • HCX
      • VMware Cloud Flex Storage
      • VMware Cloud on AWS Outposts
    • VMware Cloud on Dell / Dell SDDC
      • VMware Cloud on Dell
    • VMware Aria
      • VMware Aria Automation for Secure Clouds
      • VMware Aria Hub Subscription
    • VMware Cloud Partner Navigator
    • VMware Cloud Provider Commerce Portal
    • VMware vCloud Usage Insight
    • VMware HCX
    • VMware Marketplace
    • VMware Lab Platform
    • VMware Avi Load Balancer
    • VMware vSphere+
    • VMware Tanzu
      • VMware Tanzu Application Catalog
      • VMware Tanzu Mission Control
      • VMware Tanzu Service Mesh
  • VMware Live Cyber Recovery