Resolved

VMware Engineering teams are continuously monitoring performance and confirming that the service is operating as expected. This incident stands resolved and no further updates shall be posted.

Start Time: January 14, 2023 08:17 UTC End Time: January 14, 2023 08:45 UTC

Current Impact: None.

Monitoring

After a fix implementation, VMware Engineering teams are expecting service to return to normal operation and will be monitoring performance for the next 30 minutes in order to ensure stability.

Start Time: January 14, 2023 08:17 UTC End Time: January 14, 2023 08:45 UTC

Current Impact: None.

Update

VMware Engineering teams are investigating the issue and actively working on mitigating it as soon as possible. More updates will be provided as information becomes available.

Start Time: January 14, 2023 08:17 UTC End Time: N/A

Current Impact: APAC and EMEA customers might face intermittent login issues while connecting to VMware Cloud Services.

Investigating

VMware Cloud Services is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: January 14, 2023 08:17 UTC End Time: N/A

Current Impact: Under assessment.

Began at:

Affected components
  • VMware Cloud Services
    • VMware Cloud Services Platform
      • VMware Cloud Services Identity
    • VMware Cloud on AWS / AWS SDDC
      • VMware Cloud on AWS
      • HCX
      • VMware Cloud Flex Storage
      • VMware Cloud on AWS Outposts
    • VMware Cloud on Dell / Dell SDDC
      • VMware Cloud on Dell
    • VMware Aria
      • VMware Aria Automation for Secure Clouds
    • VMware Cloud Partner Navigator
    • VMware Cloud Provider Commerce Portal
    • VMware vCloud Usage Insight
    • VMware HCX
    • VMware Marketplace
    • VMware Avi Load Balancer
    • VMware vSphere+
    • VMware Tanzu
      • VMware Tanzu Application Catalog
      • VMware Tanzu Mission Control
      • VMware Tanzu Service Mesh
  • VMware Live Cyber Recovery