VMware Tanzu CloudHealth: Partner Generated Billing Issue
The CloudHealth team has monitored and conducted spot checks, confirming that no further issues have been identified and services are running as expected. This incident will now be closed.
CloudHealth Engineering has developed a fix for the issue, that is in the process of being deployed.
Once deployed impacted customers will have September 2024 billing rerun to implement the fix for customer level billing data.
We are continuing to investigate this issue. We will provide updates as new information becomes available.
We have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.
We are currently investigating an issue with Tanzu CloudHealth. Partners may see excessive SNS (Simple Notification Service) charges for their channel customers as of September 25, 2024. This issue is only affecting partner channel customers with SMS notifications.
We will provide updates as new information becomes available.
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VMware Cloud Services
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VMware Tanzu
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VMware Tanzu CloudHealth
- AWS Data
- Partner Platform
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VMware Tanzu CloudHealth
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VMware Tanzu
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