VMware Compatibility Guide Service Unavailability Issue

Resolved
Resolved

We have monitored the service for stability and this incident shall now be closed.

Monitoring

We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

Investigating

We are seeing a recurrence of this issue at this time. Customers will be able to access the VMware Compatibility Guide Service but might experience slowness while accessing the service.

Our engineering teams are investigating the issue and will provide updates as more information becomes available.

Monitoring

On October 14, 2024 between 06:36 and 06:56 UTC, the VMware Compatibility Guide Service may have been unavailable for customers.

As of 06:56 UTC, service has been restored. We continue to monitor the service for stability and will provide updates as more information becomes available.

Began at:

Affected components