Resolved

We have monitored the service for stability and this incident shall now be closed.

Monitoring

On September 1, 2024, between 08:14 UTC and 09:00 UTC, customers may have experienced issues logging in to the VMware Cloud Services Platform (CSP) Portal.

As of 09:00 UTC, the portal service is fully restored and we continue to monitor the performance. All other aspects of the service remained operational during the incident timeline.

Began at:

Affected components
  • VMware Cloud Services
    • VMware Cloud Services Platform
      • VMware Cloud Services Identity
    • VMware Cloud on AWS / AWS SDDC
      • VMware Cloud Flex Storage
    • VMware Cloud on Dell / Dell SDDC
      • VMware Cloud on Dell
    • VMware Aria
      • VMware Aria Hub Subscription
      • VMware Aria Operations for Networks
        • Asia Pacific (Mumbai)
        • Asia Pacific (Sydney)
        • Asia Pacific (Tokyo)
        • Canada (Central)
        • Europe (Frankfurt)
        • Europe (London)
        • US West (Oregon)
    • VMware Tanzu
      • VMware Tanzu Hub
      • VMware Tanzu Mission Control
      • VMware Tanzu Service Mesh