Resolved

The issue has been resolved and mail configured sensors should be recovered now. The fix was automatically pushed from our backend to On-Premise and Hosted sensors to resolve the signature bundle which caused issues. A more detailed post mortem will follow.

If you have ongoing issues, please reach out to the support team.

Monitoring

The issue has been identified with a signature bundle that was pushed from our backend. We are deploying a fix and are actively monitoring it.

Investigating

We are currently investigating issues with MTA inline mail configured sensors. You may see "Analysis queue utilization at 100.00%" in email monitoring logs. We are working on it with our internal teams and will provide an update as soon as possible.

Began at:

Affected components
  • VMware Lastline ATP Cloud
    • North America
      • North America Portal UI
      • North America Analysis
    • EMEA
      • EMEA Portal UI
      • EMEA Analysis
    • On-premises
      • On-premises customers