Resolved

This incident has been resolved. We apologize for the inconvenience.

Identified

The issue has been identified as a recurring infrastructure issue with one of our third party cloud provider, we're working with the provider to get this solved. Further updates will be posted as available.

Identified

We have been experiencing malware analysis issues in our US backend since 4:30PM UTC. This includes delays as well as results returned without dynamic analysis. Please stand by for further updates.

Began at:

Affected components