Resolved

The Johannesburg (JNB2) Data Center is fully operational. This incident has been resolved.

Monitoring

The cause of the degraded performance has been identified and addressed. Full service has been restored to the Johannesburg (JNB2) Data Center.

We continue to monitor the performance and updates will be provided as new information becomes available.

Update

Our investigation into the cause of the degraded performance in the Johannesburg (JNB2) Data Center continues.

Additional updates will be provided as new information becomes available.

Investigating

We are aware that the customer connecting via the Johannesburg (JNB2) data center may experience degraded performance or disconnects. We are investigating the issue and will provide additional updates as new information becomes available.

Began at:

Affected components