Cloud Portal Degraded Performance

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are seeing a recurrence of this issue and we continue to investigate further. Customers may experience latency and/or login errors when attempting to log into the Cloud Portal.

We will provide further updates as new information is discovered.

A workaround has been implemented and we are monitoring the results.

We will provide further updates as new information is discovered.

The issue has been identified and a fix is being implemented.

We are aware customers may be experiencing latency and/or login errors when attempting to log into the Cloud Portal. We are currently investigating these errors and will provide further updates as new information is discovered.

All other aspects of the service is working as expected.