Resolved
Resolved
After 5 hours and 9 minutes

This issue has been resolved as of 15:00 UTC, the Paris data center is fully operational. This will be the final update for this incident.

Investigating
After 3 hours and 44 minutes

Customer connections to the Paris data center may experience degraded performance and we are continuing to investigate the underlying issue. An update will be provided once more information is available.

IPSec connected customers are requested to bring up their secondary tunnel (if configured) while we work towards resolving this incident."

Investigating
After 1 hour and 50 minutes

We are continuing to investigate the issue and an update will be provided once more data is available.

IPSec connected customers are requested to bring up their secondary tunnel (if configured) while we work towards resolving this incident.

Investigating
After 38 minutes

Customer connections to the Paris data center may experience loss or intermittent connectivity. All active customers on this data center would have failed over to closest geographical data center. IPSEC connections would have failed over to their back up tunnels if configured.

We are currently investigating the issue.

Investigating

Customer connections to the Paris data center may be experiencing decreased performance We are currently investigating the issue and will provide additional updates as new information becomes available.

Began at: