Resolved

We determined that this incident occurred due to an unplanned network carrier maintenance. We have now resolved this issue and the service via Montreal data center is fully operational.

This will be the final update for this incident.

Update

Customer connections to the Montreal data center may be experiencing degraded performance at the moment.

We are currently investigating the issue and will provide additional updates as new information becomes available.

Investigating

The Montreal data center is currently unavailable. We are investigating the issue and will provide additional updates as new information becomes available.

IPSec connected customers are requested to bring up their secondary tunnel (if configured) while we work towards resolving this incident.

This notification was automatically generated.

Began at: