Network Maintenance in Hong Kong November 8, 2018

Thursday, 8 November 12 hours

The scheduled maintenance has been completed.


Scheduled maintenance is currently in progress. We will provide updates as necessary.


Symantec is performing scheduled maintenance in the Hong Kong data center on November 8, 2018, starting at 10:00 UTC, for a duration of 12 hours. There is expected to be a full site outage for up to 6 hours.

Impact We are expecting a full site outage for up to 6 hours.

Action Required IPSec connected customers are requested to bring up their secondary tunnel (if configured) prior to the maintenance.


  • Start Date: November 8, 2018, at 10:00 UTC
  • End Date: November 8, 2018, at 22:00 UTC

    Reporting Problems If you experience issues following this maintenance, contact Technical Support. Support information is located at or on the main Web Security Service Portal page of

  • Began at: