Complete Ended: 03:28 UTC - 30 November 2018
VMware Log Intelligence - Scheduled Maintenance
Please be advised that VMware Log Intelligence service team engineers will be performing planned maintenance on the Service as part of Platform upgrade. Star...
Resolved Ended: 02:49 UTC - 30 November 2018
VMware Cloud Services intermittent login issue
VMware Cloud Services are experiencing intermittent console login issues. We are currently investigating the issue with the service disruption and will provi...
Resolved Ended: 22:40 UTC - 29 November 2018
VMware Cloud backend service Availability issue
VMware Cloud backend services are experiencing an Availability issue. We are currently investigating the issue with the service disruption and will provide a...
Resolved Ended: 22:24 UTC - 29 November 2018
AppNeta documentation site (docs.appneta.com) search functionality outage
We are aware of an issue with the Search functionality on our documentation site (docs.appneta.com). Our search provider is currently working to resolve the ...
Complete Ended: 22:15 UTC - 29 November 2018
VMware Kubernetes Engine - Scheduled Maintenance
Please be advised that VMware Kubernetes Engine team engineers will be performing planned maintenance on the Service as part of Platform upgrade. Start : Nov...
Resolved Ended: 21:07 UTC - 29 November 2018
Sunnyvale Data Center Unavailable
The Sunnyvale data center is currently unavailable. Customer connections to the Sunnyvale data center were redirected to another geographically close data ce...
Resolved Ended: 20:03 UTC - 29 November 2018
AppNeta - VN, Hanoi Global Monitoring Point Disruption
We are aware of an issue with the Global Monitoring Points in the VN, Hanoi region that may affect Experience and Delivery monitoring data from this region. ...
Resolved Ended: 19:53 UTC - 29 November 2018
Cb Defense Dashboard 05 degraded performance
Description: Some elements of Cb Defense UI may take longer than normal to populate or fail to load intermittently. Cb Defense org Administrators may be unab...
Complete Ended: 03:35 UTC - 29 November 2018
Complete Ended: 03:30 UTC - 29 November 2018
AppNeta Performance Manager Service Upgrade
Every two weeks, we deliver the latest updates to AppNeta Performance Manager. For a brief time during this window, you may not be able to log in. The upgrad...
Complete Ended: 03:00 UTC - 29 November 2018
Complete Ended: 23:54 UTC - 28 November 2018
VMware Service Broker - Scheduled Maintenance
Please be advised that VMware Service Broker team will be performing maintenance during the following period. Start : November 28, 2018 23:00 PM UTC End : N...
Resolved Ended: 22:04 UTC - 28 November 2018
VMware AppDefense Service Availability issue
VMware AppDefense Service is experiencing an Availability issue. We are currently investigating the issue and will provide an update as soon as possible. Sta...
Resolved Ended: 19:16 UTC - 28 November 2018
AppNeta - SVK, Bratislava Global Monitoring Point Incident
Services at our location SK, Bratislava are currently not available / degraded. We're working on trying to restore functionality.
Resolved Ended: 09:30 UTC - 28 November 2018
London South Data Center Unavailable
On November 28, 2018, between 09:30-09:33 UTC, customer connections to London South data center may have experienced disconnections from the service. Perform...
Resolved Ended: 06:50 UTC - 28 November 2018
Mexico Data Center Unavailable
On November 28, 2018, between 06:11 – 6:16 UTC, customer connections to the Mexico data center may have experienced disconnections from the service. Performa...
Complete Ended: 06:30 UTC - 28 November 2018
Portal Maintenance for November 28, 2018
Symantec is performing maintenance of Symantec Endpoint Protection 14.1 Cloud Console (SEP 14.1 Cloud Cloud) beginning November 28, 2018, starting at 05:00 U...
Resolved Ended: 06:30 UTC - 28 November 2018
Shanghai Data Center Degraded Performance
Customer connections to the Shanghai data center may experience degraded performance. We are currently investigating the issue and will provide additional up...
Complete Ended: 00:01 UTC - 28 November 2018
Please be advised that VMware Service Broker team will be performing maintenance during the following period. Start : November 27, 2018 23:00 PM UTC End : N...
Resolved Ended: 12:52 UTC - 27 November 2018
Cloud Console Portal Login Errors
We are aware customers may be experiencing login errors when attempting to log into the management portal. We are currently investigating these errors and wi...
Resolved Ended: 12:51 UTC - 27 November 2018
Portal Login Errors
Resolved Ended: 12:50 UTC - 27 November 2018
Resolved Ended: 00:27 UTC - 27 November 2018
AppNeta - USA Oregon Global Monitoring Point Disruption
We are aware of an issue with the Global Monitoring Points in the USA Oregon region that may affect Experience and Delivery monitoring data from this region....
Complete Ended: 17:02 UTC - 26 November 2018
VMware Cloud backend service - Scheduled Maintenance
Please be advised that VMware Cloud backend service team engineers will be performing planned maintenance on the Service as part of Platform upgrade. Start :...
Complete Ended: 05:01 UTC - 26 November 2018
Complete Ended: 05:00 UTC - 26 November 2018
Resolved Ended: 04:23 UTC - 26 November 2018
Customer connections to the Shanghai data center may experience degraded performance. We are currently investigating the issue and will provide additional u...
Complete Ended: 20:00 UTC - 24 November 2018
AppNeta - TH, Bangkok Global Monitoring Point Maintenance
Please be aware that due to important maintenance there will be a Global Monitoring Point service interruption at the TH, Bangkok location. The planned main...
Complete Ended: 14:00 UTC - 24 November 2018
ClientNet Portal and API Maintenance on November 24, 2018
Symantec is performing scheduled maintenance of the customer portal ClientNet beginning November 24, 2018, starting at 12:00 UTC, for a duration of 2 hours. ...
Resolved Ended: 15:08 UTC - 23 November 2018
Performance issues on app-03.pm.appneta.com application cluster
We have identified performance issues impacting the app-03.pm.appneta.com application cluster. Users might experience slow page loading and response time upo...
Complete Ended: 08:53 UTC - 23 November 2018
VMware Network Insight Service - Scheduled Maintenance
Please be advised that VMware Network Insight service team engineers will be performing planned maintenance on the Service as part of Platform upgrade. Start...
Complete Ended: 17:27 UTC - 22 November 2018
Complete Ended: 05:48 UTC - 22 November 2018
Resolved Ended: 01:56 UTC - 22 November 2018
VMware Kubernetes Engine Performance Degradation issue
VMware Kubernetes Engine Service is experiencing Performance Degradation issue. We are currently investigating the cause and will provide an update as soon a...
Complete Ended: 01:35 UTC - 22 November 2018
Complete Ended: 18:59 UTC - 21 November 2018
Resolved Ended: 15:34 UTC - 21 November 2018
Intermittent Connectivity Issue Between Management Center and Web Security Service
On November 21, 2018 between 14:00 UTC and 14:40 UTC, some customers may have experienced an intermittent connectivity issue between Management Center and Sy...
Complete Ended: 13:01 UTC - 21 November 2018
Maintenance for Data Feed API Infrastructure on November 20, 2018
Symantec is performing maintenance of Email Security.Cloud Data Feed API Infrastructure beginning November 20, 2018, starting at 03:00 UTC, for a duration of...
Resolved Ended: 11:29 UTC - 21 November 2018
London South Degraded Performance or disconnects from the service
Customer connections to the London South data center may experience decreased performance or disconnects from the service. We are currently investigating the...
Resolved Ended: 07:17 UTC - 21 November 2018
OCSP Errors when Browsing Websites
As of 00:10 UTC some customers may be experiencing OCSP errors when browsing to some sites. We have identified an invalid certificate from a third party tha...
Complete Ended: 04:42 UTC - 21 November 2018
Resolved Ended: 23:46 UTC - 20 November 2018
Cb Defense 05 Dashboard unavailable
Description: Some elements of Cb Defense 05 UI may take longer than normal to populate or fail to load intermittently. Cb Defense org Administrators may be u...
Complete Ended: 03:00 UTC - 20 November 2018
Resolved Ended: 19:11 UTC - 19 November 2018
Cb Defense 05 Event Processing degraded performance
Cb Defense 05 Backend may take longer than normal to process latest events uploaded from an endpoint by Cb Defense 05 Sensor. Events and/or Alerts in Cb Defe...
Complete Ended: 13:00 UTC - 19 November 2018
Maintenance for Data Feed API Infrastructure on November 19, 2018
Symantec is performing maintenance of Email Security.Cloud Data Feed API Infrastructure beginning November 19, 2018, starting at 03:00 UTC, for a duration of...
Resolved Ended: 00:00 UTC - 19 November 2018
Tokyo Data Center Increased Latency
On November 19, 2018, between 00:00 – 04:00 UTC, some customer connections to the Tokyo data center may have experienced increased latency. Performance has b...
Resolved Ended: 08:22 UTC - 18 November 2018
AppNeta - AR, Buenos Aires Global Monitoring Point Disruption
We are aware of an issue with the Global Monitoring Points in the AR, Buenos Aires region that may affect Experience and Delivery monitoring data from this r...
Complete Ended: 07:07 UTC - 18 November 2018
Complete Ended: 14:00 UTC - 17 November 2018
Portal Maintenance Scheduled for November 17, 2018
Symantec's export compliance system will be down for unplanned maintenance, beginning November 17, 2018, at 13:00 UTC, and ending at 14:00 UTC. Impact During...
Resolved Ended: 10:21 UTC - 17 November 2018
Delayed provisioning
We are aware customers may be experiencing issues with delayed provisioning. We are currently investigating these errors and will provide further updates as ...
Complete Ended: 07:01 UTC - 17 November 2018
Maintenance Scheduled for November 16, 2018
Symantec is performing maintenance of Symantec Cloud Workload Assurance (CWA) beginning November 16, 2018, starting at 23:00 UTC, for a duration of 8 hours. ...
SEP 14.1 Cloud Console maintenance for November 16, 2018
Symantec is performing scheduled maintenance of Symantec Endpoint Protection 14.1 Cloud Console (SEP 14.1 Cloud Console) beginning November 16, 2018, startin...
CWP Maintenance Scheduled for November 16, 2018
Symantec is performing scheduled maintenance of Symantec Cloud Workload Protection (CWP) beginning November 16, 2018, starting at 23:00 UTC, for a duration o...
Complete Ended: 05:01 UTC - 17 November 2018
Complete Ended: 05:00 UTC - 17 November 2018
Portal Maintenance Scheduled for November 16, 2018
Symantec's export compliance system will be down for maintenance, beginning November 16, 2018, at 23:00 UTC ending on November 17, 2018, at 05:00 UTC. Impact...
Complete Ended: 03:37 UTC - 17 November 2018
Complete Ended: 20:26 UTC - 16 November 2018
Complete Ended: 16:25 UTC - 16 November 2018
Service Announcement - 6.10.4.2 Early Completion Notification
We are pleased to announce the early completion of the Web Security Service 6.10.4.2 maintenance. Schedule update This maintenance was originally scheduled t...
Resolved Ended: 02:48 UTC - 16 November 2018
Browsing Degradation
We are aware of an incident that some customers may be experiencing OCSP errors while browsing some sites. We are investigating the issue and will provide up...
Complete Ended: 00:52 UTC - 16 November 2018
VMware Cloud Services - Emergency Scheduled maintenance
Please be advised that the VMware Cloud backend service team will be performing an emergency maintenance to improve security measures. We will provide update...
Complete Ended: 19:20 UTC - 15 November 2018
Maintenance at Chennai Data Center
We are performing a site maintenance in Chennai today to increase site capacity. The estimated completion time for the maintenance is 19:15 UTC and there is...
Complete Ended: 15:53 UTC - 15 November 2018
Complete Ended: 00:00 UTC - 15 November 2018
AppNeta - MX, Mexico City Global Monitoring Point Maintenance
Please be aware that due to a hardware migration there will be a Global Monitoring Point service interruption at the MX, Mexico City location. The planned m...
Resolved Ended: 21:42 UTC - 14 November 2018
Mumbai Data Center Unavailable
Customer connections to the Mumbai data center have been redirected to another geographically close data center. We are currently investigating the issue and...
Resolved Ended: 19:31 UTC - 14 November 2018
Resolved Ended: 08:34 UTC - 14 November 2018
VMware Cloud Services - Backend Service Intermittent Availability Issue
VMware Cloud backend services are experiencing an intermittent availability issue. We are currently investigating the issue and will provide an update as soo...
Complete Ended: 07:00 UTC - 14 November 2018
Boston, MA Data Center Maintenance
Please be aware that due to important network maintenance at our Boston, MA data center presence, paths monitoring to our responder targets at ra01-us-ma and...
Complete Ended: 00:01 UTC - 14 November 2018
Network Maintenance in Dallas Forth Worth Data Center
Network maintenance will occur in our Dallas Fort Worth data center on November 14, 2018, for a duration of 4 hours. There is no impact expected. Impact No i...
Complete Ended: 20:03 UTC - 13 November 2018
Resolved Ended: 18:25 UTC - 13 November 2018
Services at our location SVK, Bratislava are currently not available / degraded. We're in contact with our partner/provider/vendor in order to restore your s...
Resolved Ended: 13:54 UTC - 13 November 2018
Stockholm (BMA1) Data Center Degraded or Intermittent Connectivity
Customer connections to the Stockholm (BMA1) data center may experience decreased performance or disconnects from the service. We are currently investigating...
Resolved Ended: 16:58 UTC - 12 November 2018
PAC File Management Service Degraded Performance
Since November 12, 2018 at 00:00 UTC a small subset of customers utilizing the PAC File Management Service started experiencing reduced functionality. We ar...
Complete Ended: 13:00 UTC - 12 November 2018
Maintenance for Data Feed API Infrastructure on November 12, 2018
Symantec is performing maintenance of Email Security.Cloud Data Feed API Infrastructure beginning November 9, 2018, starting at 03:00 UTC, for a duration of ...
Resolved Ended: 08:26 UTC - 12 November 2018
Intermittent VIP User Authentication Service errors
We are aware that customers may be experiencing intermittent errors with VIP User Authentication Service. We are currently investigating this issue and will ...
Complete Ended: 13:13 UTC - 11 November 2018
VMware Cloud on AWS Service Production - Scheduled Maintenance
Please be advised that VMware Cloud on AWS service team engineers will be performing planned maintenance on the Service as part of platform upgrade. Start :...
Resolved Ended: 06:52 UTC - 11 November 2018
AppNeta - BR, Sao Paulo Global Monitoring Point Incident
Services at our location BR, Sao Paulo are currently not available / degraded. We're in contact with our partner/provider/vendor in order to restore your ser...
Complete Ended: 02:00 UTC - 11 November 2018
3rd Party Maintenance Scheduled for November 10, 2018
The vendor who provides certs for client device (iOS, Android, and cert-based firewall) enrollment for the Web Security Service will be performing scheduled ...
Complete Ended: 06:05 UTC - 10 November 2018
VMware Cloud on AWS Service - Scheduled Maintenance
Please be advised that VMware Cloud on AWS service team engineers will be performing planned maintenance on the Service as part of Platform upgrade. Start : ...
Complete Ended: 03:35 UTC - 10 November 2018
Resolved Ended: 12:53 UTC - 9 November 2018
Tokyo Degraded Performance
Customer connections to the Tokyo data center may experience decreased performance or disconnects from the service. We are currently investigating the issue ...
Complete Ended: 10:01 UTC - 9 November 2018
Network Maintenance in Hong Kong November 9, 2018
Symantec is performing scheduled maintenance in the Hong Kong data center on November 9, 2018, starting at 10:00 UTC, for a duration of 12 hours. No impact i...
Resolved Ended: 09:00 UTC - 9 November 2018
WSS Portal Issue
On November 9, 2018, between 09:00 – 09:40 UTC the WSS Portal was unavailable to customers. This issue has been resolved and the WSS portal is available.
Resolved Ended: 00:31 UTC - 9 November 2018
Network Maintenance in Hong Kong Extended
The network maintenance occuring in the Hong Kong data center has been extended. We are working to complete the maintenance as soon as possible. We will prov...
Resolved Ended: 00:25 UTC - 9 November 2018
Spam Analysis Tool Errors
Customers using the Spam Analysis tool may receive an error message when attempting to use the tool. Our engineering team is aware of the error and is curren...
Complete Ended: 22:00 UTC - 8 November 2018
Network Maintenance in Hong Kong November 8, 2018
Symantec is performing scheduled maintenance in the Hong Kong data center on November 8, 2018, starting at 10:00 UTC, for a duration of 12 hours. There is ex...
Resolved Ended: 16:39 UTC - 8 November 2018
VMware Cloud backend services are experiencing Availability issue. We are currently investigating the issue with the service disruption and will provide an u...
Resolved Ended: 16:34 UTC - 8 November 2018
AppNeta - BR, Rio de Janeiro - Global Monitoring Point Maintenance
Please be aware that due to important maintenance there will be a Global Monitoring Point service interruption at the BR, Rio de Janeiro location. The plann...
Complete Ended: 03:01 UTC - 8 November 2018
Complete Ended: 06:24 UTC - 7 November 2018
Complete Ended: 01:05 UTC - 7 November 2018
Resolved Ended: 23:28 UTC - 6 November 2018
Helsinki Data Center Unavailable
On November 6, 2018, from 23:28 UTC, the Helsinki Data Center was unavailable. All active customers were redirected to a geographically close Data Center. On...
Resolved Ended: 22:20 UTC - 6 November 2018
Description: Cb Defense 05 Backend may take longer than normal to process latest events uploaded from an endpoint by Cb Defense 05 Sensor. Events and/or Ale...
Complete Ended: 10:02 UTC - 6 November 2018
VMware Cloud on AWS backend service - Scheduled Maintenance
Please be advised that our DNS provider will be performing maintenance on their infrastructure, which could impact SDDC create, update and delete operations....
Resolved Ended: 04:33 UTC - 6 November 2018
Description: Cb Defense 05 Backend may take longer than normal to process latest events uploaded from an endpoint by Cb Defense 05 Sensor. Events and/or Aler...
Complete Ended: 03:00 UTC - 6 November 2018
Resolved Ended: 21:43 UTC - 5 November 2018
VMware Kubernetes Engine - Cluster Operations Intermittent Failures in us-east-1 Region
VMware Kubernetes Engine cluster operations are intermittently failing in us-east-1 region. We are actively working on the issue and will provide updates whe...
Resolved Ended: 13:30 UTC - 5 November 2018
Complete Ended: 06:00 UTC - 5 November 2018
AppNeta - SE, Stockholm Global Monitoring Point Maintenance
Please be aware that due to important maintenance there will be a Global Monitoring Point service interruption at the SE, Stockholm location. The planned ma...
Resolved Ended: 00:54 UTC - 5 November 2018
Chicago, Dallas, and Washington D.C. Degraded Performance
On November 5, 2018, at approximately 00:54 UTC, customers connected to the Chicago, Dallas, or Washington D.C. data centers may have experienced reduced per...
Complete Ended: 00:01 UTC - 5 November 2018
Service Announcement - Deployment release 6.10.4.2
Starting 5 November, 2018, we will perform a service-wide deployment of the Web Security Service 6.10.4.2 release, completing on 7 December, 2018. During thi...
Complete Ended: 15:22 UTC - 4 November 2018
Complete Ended: 22:00 UTC - 3 November 2018
ClientNet Portal Maintenance on November 3, 2018
Symantec is performing scheduled maintenance of the customer portal ClientNet beginning October 27, 2018, starting at 07:00 UTC, for a duration of 15 hours. ...
Complete Ended: 16:47 UTC - 3 November 2018
Complete Ended: 04:00 UTC - 3 November 2018
Network Maintenance in Milan November 2, 2018
Symantec is performing scheduled maintenance in the Milan data center on November 2, 2018, starting at 16:00 UTC, for a duration of 12 hours. Impact No impac...
Resolved Ended: 05:26 UTC - 2 November 2018
Mexico City Data Center Unavailable
On November 2, 2018, from 05:26 UTC to 05:28 UTC, the Mexico City data center was unavailable. All active customers were redirected to a geographically close...
Complete Ended: 04:39 UTC - 2 November 2018
Complete Ended: 04:00 UTC - 2 November 2018
Network Maintenance in Milan November 1, 2018
Symantec is performing scheduled maintenance in the Milan data center on November 1, 2018, starting at 16:00 UTC, for a duration of 12 hours. Impact Customer...
Complete Ended: 23:30 UTC - 1 November 2018
Unplanned Portal Maintenance November 1, 2018
Symantec's export compliance system will be down for unplanned maintenance, beginning November 1, 2018 at 21:30 UTC and ending at 23:30 UTC. Impact During th...
Complete Ended: 15:00 UTC - 1 November 2018
Maintenance for EMEA Infrastructure on November 1, 2018
Symantec is performing maintenance of Email Security.Cloud infrastructure in the EMEA region beginning November 1, 2018, starting at 05:00 UTC, for a duratio...
Complete Ended: 04:00 UTC - 1 November 2018
Network Maintenance in Milan October 31, 2018
Symantec is performing scheduled maintenance in the Milan data center on October 31, 2018, starting at 16:00 UTC, for a duration of 12 hours. Impact No impac...
Resolved Ended: 03:46 UTC - 1 November 2018
AppNeta - Turkey, Istanbul Global Monitoring Point Disruption
We are aware of an issue with the Global Monitoring Points in the Istanbul, Turkey region that may affect Experience and Delivery monitoring data from this r...
Complete Ended: 02:44 UTC - 1 November 2018