Cb Defense 05 Event Processing degraded performance

Resolved
Resolved

This incident has been resolved.

We thank you for your patience as we resolved this issue.

Carbon Black Team

tags: statusalert, cbdalerts, cb defense

Monitoring

A fix has been implemented and we are monitoring the result.

Next Update: 60m

We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue.

Carbon Black Team

tags: statusalert, cbdalerts, cb defense

Update

Still attempting to get secure fixes in place.

Next Update: 3h

We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue.

Carbon Black Team

tags: statusalert, cbdalerts, cb defense

Update

The issue is being well addressed and is on a positive slope towards recovery. We are working on a few more steps to ensure that the positive trend continues.

Next Update: 60m

We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue.

Carbon Black Team

tags: statusalert, cbdalerts, cb defense

Identified

The issue has been identified and a fix is being implemented.

Next Update: 60m

We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue.

Carbon Black Team

tags: statusalert, cbdalerts, cb defense

Investigating

Description: Cb Defense 05 Backend may take longer than normal to process latest events uploaded from an endpoint by Cb Defense 05 Sensor. Events and/or Alerts in Cb Defense 05 Dashboard may populate with a delay.

Security Impact: Detection and Prevention capabilities of Cb Defense 05 may be temporarily weakened, depending on policy settings, until normal operation of Event Processing is restored.

Next Update: 60m

We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue.

Carbon Black Team

tags: statusalert, cbdalerts, cb defense

Began at:

Affected components