VMware Cloud on AWS - SDDC provisioning failing in US-WEST and US-EAST Region

VMware Cloud on AWS team and our compute provider have resolved the issue in the US-WEST region. This incident is resolved.

Start time: Oct 31, 2018 10:35 PM UTC End Time: Oct 31, 2018 04:59 AM UTC

Impact: None

Our VMware Cloud on AWS team and our compute provider has pushed a fix in US-WEST. We are starting to see SDDC Provisioning successes in US-WEST. We continue to verify functionality in US-WEST and are also ensuring other regions are evaluated/updated as well. Additional updates will be provided when available.

Start time: Oct 31, 2018 10:35 PM UTC End Time: NA

Impact: SDDC provisioning in the US-WEST region are starting to recover. Other regions are being evaluated/updated as well. We do not expect this issue to impact existing workloads in existing SDDCs.

VMware Cloud on AWS team is working with our compute provider to mitigate the issue in the US-WEST region. Updates will be provided when available.

Start time: Oct 31, 2018 10:35 PM UTC End Time: NA

Impact: SDDC provisioning in the US-WEST region may fail. We do not expect this issue to impact existing workloads in existing SDDCs.

VMware Cloud on AWS is experiencing failures when provisioning SDDCs in the US-WEST region. The VMware team is actively investigating this service issue. Updates will be provided when available.

Start time: Oct 31, 2018 10:35 PM UTC End Time: NA

Impact: SDDC provisioning in the US-WEST region may fail. We do not expect this issue to impact existing workloads in existing SDDCs.