October 2018

VMware Cloud on AWS Service - Scheduled Maintenance

Please be advised that the VMware Cloud on AWS team will be performing maintenance during the following period. Start : October 31, 2018 12:30 AM UTC End :...

Enterprise Monitoring Point Upgrade

Enterprise monitoring points will be upgraded on October 30, 2018 between 8pm and 11pm ET. This upgrade may result in a gap of up to 15 minutes in Experience...

VMware AppDefense Service - Scheduled Maintenance

Please be advised that VMware AppDefense service team engineers will be performing planned maintenance on the Service as part of Platform upgrade. Start : Oc...

AppNeta - BR, Rio de Janeiro Global Monitoring Point Maintenance

Please be aware that due to important maintenance there will be a Global Monitoring Point service interruption at the BR, Rio de Janeiro location. The plann...

AppNeta - BG, Sofia Global Monitoring Point Maintenance

Please be aware that due to important maintenance there will be a Global Monitoring Point service interruption at the BG, Sofia location. The planned mainte...

SEP 14.1 Cloud Console maintenance for October 29, 2018

Symantec is performing scheduled maintenance of Symantec Endpoint Protection 14.1 Cloud Console beginning October 22, 2018, starting at 05:00 UTC, for a dura...

Email Encryption Maintenance (Zix Corp), October 28, 2018

Our encryption provider Zix Corp will be performing maintenance upon their Email Encryption Portal infrastructure. This maintenance will begin on October 28,...

3rd Party Maintenance Scheduled for October 27, 2018

The vendor who provides certificates for client device (iOS, Android, and cert-based firewall) enrollment for the Web Security Service will be performing sch...

ClientNet Portal and API Maintenance on October 27, 2018

Symantec is performing scheduled maintenance of the customer portal ClientNet beginning November 3, 2018, starting at 12:00 UTC, for a duration of 2 hours. ...

Email Encryption Maintenance (Zix Corp), October 27, 2018

Our encryption provider Zix Corp will be performing maintenance upon their Email Encryption Portal infrastructure. This maintenance will begin on October 27,...

Endpoint Protection 14.1 Maintenance Scheduled for October 27, 2018

Original Schedule Symantec is performing a database upgrade of Symantec Endpoint Protection 14.1 beginning October 27, 2018, starting at 00:00 UTC, for a dur...

Cloud Workload Protection Maintenance Scheduled for October 27, 2018

Symantec is performing a database upgrade of Symantec Cloud Workload Protection (CWP) beginning October 27, 2018, starting at 00:00 UTC, for a duration of 1 ...

Network Maintenance in Tokyo on October 26, 2018

Symantec is performing scheduled maintenance in the Tokyo data center on October 26, 2018, starting at 17:00 UTC, for a duration of 4 hours. Impact No impact...

Network Maintenance in Shanghai on October 26, 2018

Symantec is performing scheduled maintenance on October 26, 2018, starting at 17:00 UTC, for a duration of up to 3 hours. We will be performing maintenance t...

Web Security Service Announcement - Android Mobile Agent v2.0.4

Android Agent Release The Web Security Service is releasing an updated Symantec Android Agent 2.0.4, which includes several improvements for stability and pe...

Routine Scheduled Maintenance October 20, 2018

Symantec is performing scheduled maintenance on October 20, 2018, starting at 00:00 UTC, for a duration of 2 hours. Impact During the maintenance customers w...

VMware Cloud on AWS Service - Scheduled Maintenance

Please be advised that the VMware Cloud on AWS team will be performing maintenance during the following period. Start : October 26, 2018 12:30 AM UTC End :...

Resiliency Maintenance for EMEA Service on October 25, 2018

Symantec is performing a failover test in the EMEA region as a standard practice to ensure resiliency. No customer impact is expected from this test and all ...

AppNeta Performance Manager Service Upgrade

Every two weeks, we deliver the latest updates to AppNeta Performance Manager. For a brief time during this window, you may not be able to log in. The upgrad...

VMware Cloud Assembly - SSL Certificates Enablement Scheduled Maintenance

Strict checking of SSL certificates is being enabled in Cloud Assembly for the following types of cloud accounts: vSphere, NSX-T, NSX-V, and VMware Cloud on ...

VMware Cloud on AWS Service - Scheduled Maintenance

Please be advised that the VMware Cloud on AWS team will be performing maintenance during the following period. Start : October 24, 2018 12:30 AM UTC End :...

AppNeta - TR, Ankara Global Monitoring Point Maintenance

Please be aware that due to important maintenance there will be a Global Monitoring Point service interruption at the TR, Ankara location. The planned maint...

AppNeta Performance Manager Service Upgrade

Every two weeks, we deliver the latest updates to AppNeta Performance Manager. For a brief time during this window, you may not be able to log in. The upgrad...

VMware Kubernetes Engine service - Scheduled Maintenance

Please be advised that the VMware Kubernetes Engine Service team will be performing maintenance on the Service. Start : October 23, 2018 01:00 AM UTC End :...

VMware Log Intelligence - Scheduled Maintenance

Please be advised that VMware Log Intelligence service team engineers will be performing planned maintenance on the Service as part of Platform upgrade. Star...

Unified Agent 4.10.3 Release

The Web Security Service is pleased to announce the release of Unified Agent 4.10.3 for both Windows and OS X. Users will be prompted to update the client wh...

Network Maintenance in Shanghai October 21, 2018

Network maintenance will occur in Shanghai on October 21, 2018. Though no outage is expected, there may be slight fluctuations in latency during the maintena...

AppNeta - MX, Mexico City Global Monitoring Point Maintenance

Please be aware that due to important maintenance there will be a Global Monitoring Point service interruption at the MX, Mexico City location. The planned ...

VMware Cloud backend service - Emergency Maintenance

Please be advised that the VMware Cloud backend service team engineers will be performing an emergency maintenance. Start : October 21, 2018 06:05 AM UTC E...

Network Maintenance in Shanghai October 20, 2018

Network maintenance will occur in Shanghai on October 20, 2018. Though no outage is expected, there may be slight fluctuations in latency during the maintena...

Cloud Workload Protection Maintenance Scheduled for October 20, 2018

Symantec is performing scheduled maintenance of Symantec Cloud Workload Protection (CWP) beginning October 20, 2018, starting at 01:00 UTC, for a duration of...

VMware Cloud on AWS Service - Scheduled Maintenance

Please be advised that VMware Cloud on AWS service team engineers will be performing planned maintenance on the Service as part of Platform upgrade. Start : ...

VMware Log Intelligence - Scheduled Maintenance

Please be advised that VMware Log Intelligence service team engineers will be performing planned maintenance on the Service as part of Platform upgrade. Star...

AppNeta - US, Los Angeles Global Monitoring Point Maintenance

Please be aware that due to important maintenance there will be a Global Monitoring Point service interruption at the US, Los Angeles location. The planned ...

Network maintenance in Sao Paulo October 17, 2018

Symantec is performing scheduled maintenance in the Sao Paulo data center on October 17, 2018, starting at 21:00 UTC, for a duration of 4 hours. Impact No im...

Resiliency Maintenance for EMEA Service on October 17, 2018

Symantec is performing a failover test in the EMEA region as a standard practice to ensure resiliency. No customer impact is expected from this test and all ...

Network Maintenance in Frankfurt October 16, 2018

Network maintenance will occur in Frankfurt on October 16, 2018. During this time there may be an outage experienced, for up to 30 minutes. Required Action I...

Resiliency Maintenance for EMEA Service on October 16, 2018

Symantec is performing a failover test in the EMEA region as a standard practice to ensure resiliency. No customer impact is expected from this test and all ...

VMware Cloud backend service - Emergency Maintenance

Please be advised that the VMware Cloud backend service team engineers will be performing an emergency maintenance. Impact: Users may experience intermitten...

Service Announcement: New VIP in Buenos Aires, August 16, 2018

Service Statement A new VIP in Buenos Aires will be available August 16, 2018. The existing VIP will be available for 60 days after the new VIP online. Actio...

Emergency Maintenance for NAM Infrastructure on October 14, 2018

Symantec is performing emergency maintenance of Email Security.Cloud infrastructure in the NAM region beginning October 14, 2018, starting at 12:00 UTC, for ...

Cb Defense Device Services unavailable due to database upgrade (prod02)

Connection from Cb Defense Sensor to Cb Defense Backend may be unavailable or fail intermittently. Cb Defense Sensor may be unable to upload latest events fr...

Email Encryption Maintenance (Echoworx), October 14, 2018

Our encryption provider Echoworx, provider of our PBE Essentials and Advanced service, will perform maintenance upon their Email Encryption Portal infrastruc...

3rd Party Maintenance Scheduled for October 13, 2018

The vendor who provides certificates for client device (iOS, Android, and cert-based firewall) enrollment for the Web Security Service will be performing sch...

VMware Cloud backend service - Scheduled Maintenance

Please be advised that VMware Cloud backend service team engineers will be performing planned maintenance on the Service as part of Platform upgrade. Start :...

VMware Log Intelligence - Scheduled Maintenance

Please be advised that VMware Log Intelligence service team engineers will be performing planned maintenance on the Service as part of Platform upgrade. Star...

AppNeta Performance Manager Service Upgrade

Every two weeks, we deliver the latest updates to AppNeta Performance Manager. For a brief time during this window, you may not be able to log in. The upgrad...

Email Encryption Maintenance (Zix Corp), September 20 – October 11, 2018

Our encryption provider Zix Corp will be performing maintenance upon their Email Encryption Portal infrastructure. This maintenance will begin on September 2...

Maintenance for EMEA Infrastructure on October 11, 2018

Symantec is performing scheduled maintenance of Email Security.Cloud infrastructure in the EMEA region beginning October 11, 2018, starting at 05:00 UTC, for...

Maintenance for EMEA Infrastructure on October 10, 2018

Symantec is performing scheduled maintenance of Email Security.Cloud infrastructure in the EMEA region beginning October 10, 2018, starting at 05:00 UTC, for...

VMware Log Intelligence - Scheduled Maintenance

Please be advised that VMware Log Intelligence service team engineers will be performing planned maintenance on the Service as part of Platform upgrade. Star...

VMware Cloud on AWS Service - Scheduled Maintenance

Please be advised that VMware Cloud on AWS service team engineers will be performing planned maintenance on the Service as part of Platform upgrade. Start : ...

AppNeta Performance Manager Service Upgrade

Every two weeks, we deliver the latest updates to AppNeta Performance Manager. For a brief time during this window, you may not be able to log in. The upgrad...

VMware Cloud on AWS Service - Scheduled Maintenance

Please be advised that the VMware Cloud on AWS team will be performing maintenance during the following period. Start : October 10, 2018 12:30 AM UTC End :...

Network maintenance in London South October 9, 2018

Symantec is performing scheduled maintenance in the London South data center on October 9, 2018, starting at 17:00 UTC, for a duration of 2 hours. Impact No ...

VMware Log Intelligence - Scheduled Maintenance

Please be advised that VMware Log Intelligence service team engineers will be performing planned maintenance on the Service as part of Platform upgrade. Star...

VMware Cloud backend service - Scheduled Maintenance

Please be advised that the VMware Cloud backend service team engineers will be performing a planned maintenance on the service as part of a platform upgrade....

Maintenance for Quarantine Infrastructure in all regions on October 6, 2018

Symantec is performing scheduled maintenance of Email Security.Cloud infrastructure in the all regions beginning October 6, 2018, starting at 03:00 UTC, for ...

Network maintenance in Sydney on October 5, 2018

Symantec is performing scheduled maintenance in the Sydney data center on October 5, 2018, starting at 15:00 UTC, for a duration of 4 hours. Impact No impact...

Additional IP Network Space

Effective next week, we will start expanding capacity using IP subnetworks from networks 199.247.32.0/20 and 98.158.240.0/20. Action required If connectivity...

VMware Log Intelligence - Scheduled Maintenance

Please be advised that VMware Log Intelligence service team engineers will be performing planned maintenance on the Service as part of Platform upgrade. Star...

VMware Log Intelligence - Scheduled Maintenance

Please be advised that VMware Log Intelligence service team engineers will be performing planned maintenance on the Service as part of Platform upgrade. Star...

AppNeta - RS, Belgrade Global Monitoring Point Maintenance

Please be aware that due to important maintenance there will be a Global Monitoring Point service interruption at the RS, Belgrade location. The planned mai...

JP, Tokyo - Global Monitoring Point Maintenance

Please be aware that due to important maintenance there will be a Global Monitoring Point service interruption at the JP, Tokyo location. The planned mainte...

VMware Network Insight Service - Scheduled Maintenance

Please be advised that VMware Network Insight service team engineers will be performing planned maintenance on the Service as part of Platform upgrade. Start...

Enterprise Monitoring Point Upgrade

Enterprise monitoring points will be upgraded on October 2, 2018 between 8pm and 11pm ET. This upgrade may result in a gap of up to 15 minutes in Experience ...

VMware Cloud on AWS Service - Scheduled Maintenance

Please be advised that VMware Cloud on AWS service team engineers will be performing planned maintenance on the Service as part of Platform upgrade. Start : ...

Emergency Maintenance for NAM Infrastructure on October 2, 2018

Symantec is performing a failover test in the NAM region as a standard practice to ensure resiliency. There is no customer impact expected from this test and...

VMware Cloud on AWS backend service - Scheduled Maintenance

Please be advised that our DNS provider will be performing maintenance on their infrastructure, which could impact SDDC create, update and delete operations....

VMware Cloud backend service - Scheduled Maintenance

Please be advised that VMware Cloud backend service team engineers will be performing planned maintenance on the Service as part of Platform upgrade. Start :...