CWP Portal Slowness

Uptime Impact: 3 hours, 29 minutes, and 49 seconds
Resolved
Resolved

We have resolved the previously reported symptoms. The service is fully restored and this incident is now resolved.

Monitoring

We have identified and addressed the cause of the issue. We are monitoring the service.

Update

We are continuing to investigate the previous reported issue. We will provide further updates as new information is discovered. Please note that no other Symantec Cloud Workload Protection functionality is affected, and workloads remain protected.

Investigating

We are experiencing login delays with the portal. Customers attempting to use the portal during this time may experience delays when logging in, workspaces may be slow loading or not showing data. We are investigating this issue with the highest priority and will provide further updates as new information is discovered.

Please note that no other Symantec Cloud Workload Protection functionality is affected, and workloads remain protected.

Began at:

Affected components