Cloud Portal Intermittent Connectivity Issues

Uptime Impact: 6 hours, 36 minutes, and 30 seconds
Resolved
Resolved

We have resolved the previously reported concern with the Cloud portal and there is no further impact to customers. This incident is now resolved.

Identified

We will be deploying an update to the WSS Portal, which should resolve the intermittent issues. The Portal will undergo maintenance on October 18, 2018 at 00:00 UTC.

We will provide additional updates as new information becomes available.

Investigating

We are aware of intermittent issues in the WSS Portal and are currently working to resolve them as quickly as possible. We will provide additional updates as new information becomes available.

Began at:

Affected components