Cloud Console Portal Degraded Performance

We have fully remediated the underlying cause. Customers should no longer experience degraded performance. The service is fully restored and this incident is now resolved.

We have remediated the underlying cause. Customers may still experience degraded performance while loading Event and device pages. We will continue to monitor the service to ensure it is fully restored. We will continue to monitor performance and will provide updates as new information is discovered.

Please note that no other SEP 15 Cloud Console functionality is affected, and the protection services provided by endpoints continues to protect devices it is installed on.

We continue to work towards remediation with highest priority. We will provide further updates as new information is discovered.

Please note that no other SEP 15 Cloud Console functionality is affected, and the protection services provided by endpoints continues to protect devices it is installed on.

We are experiencing high volume of traffic. Customers may experience degraded performance while loading Event and device pages. We are currently investigating this issue and will provide further updates at 14:00 UTC or when new information is discovered.

Please note that no other SEP 15 Cloud Console functionality is affected and the protection services provided by endpoints continues to protect devices it is installed on.