December 2019

CB Defense 05 Event Processing Degraded

Description: CB Defense 05 Backend may take longer than normal to process latest events uploaded from an endpoint by CB Defense Sensor. Events and/or Alerts ...

VMware Skyline Service Performance Degradation Issue

VMware Engineering have identified an issue with the VMware Skyline Service. We are currently investigating the issue and shall provide further updates as av...

AppNeta - Buenos Aires, Argentina Global Monitoring Point Disruption

We are aware of an issue with the Global Monitoring Points in the Buenos Aires, Argentina region that may affect Experience and Delivery monitoring data from...

AppNeta - US, Atlanta Global Monitoring Point Disruption

We are aware of an issue with the Global Monitoring Points in the US, Atlanta region that may affect Experience and Delivery monitoring data from this region...

AppNeta - Mumbai, India Global Monitoring Point Disruption

We are aware of an issue with the Global Monitoring Points in the Mumbai, India region that may affect Experience and Delivery monitoring data from this regi...

Performance Degradation with Skyline Notifications Service

VMware Engineering have identified an issue with the Skyline service and are actively working towards mitigating the issue. Start Time: December 27, 2019 10:...

Email Delivery Issue

We are aware of an issue with sending and receiving affecting a small number of emails for customers provisioned on US and EMEA based infrastructure. Impacte...

VMware Secure State Performance Degradation issue

VMware Secure State is observing performance degradation. VMware engineers are actively engaged and working on the fix.More updates shall be provided in next...

AppNeta - US, New York City Global Monitoring Point Disruption

We are aware of an issue with the Global Monitoring Points in the US, New York City region that may affect Experience and Delivery monitoring data from this ...

Tel Aviv (TLV1) Data Center Degraded

On December 26, 2019, between 13:53 and 13:58 UTC, customers connecting to the Tel-Aviv( TLV1) Data Center may have experienced decreased performance or disc...

VMware SD-WAN by VeloCloud Gateways in Seattle is Down

VMware SD-WAN by VeloCloud is currently investigating on the issue. More updates to follow. Start Time: December 25, 2019 12:40 UTC End Time: N/A Impact: Al...

Johannesburg (JNB2) Data Center Degraded Performance

On December 25, 2019, between approximately 10:00 and 12:30 UTC, customers connections to the Johannesburg (JNB2) Data Center may have experienced decreased ...

VMware Secure State Performance Degradation issue

VMware Secure State is experiencing Performance Degradation issues. We are currently investigating the issue with the service disruption and will provide an ...

VMware Skyline Service Performance Degradation issue

VMware Engineering team is working to mitigate the problem. If you have impacted Collectors in an Inactive state after the upgrade, please restart the Collec...

CB Defense 05 Event Processing Degraded

Description: CB Defense 05 Backend may take longer than normal to process latest events uploaded from an endpoint by CB Defense 05 Sensor. Notification, Even...

Zurich (ZRH2) Data Center Unavailable

On December 23, 2019, between 10:56 and 11:23 UTC, customers connecting to the Zurich (ZRH2) Data Center may have experienced decreased performance or discon...

AppNeta - India, Mumbai Global Monitoring Point Disruption

We are aware of an issue with the Global Monitoring Points in the India, Mumbai region that may affect Experience and Delivery monitoring data from this reg...

CB Defense 05 Event Processing Degraded

Description: Cb Defense 05 Backend may take longer than normal to process latest events uploaded from an endpoint by Cb Defense 05 Sensor. Events and/or Aler...

Portal Login Errors

We are aware customers may be experiencing login errors when attempting to log into the management portal. We are currently investigating these errors and wi...

Portal Unavailable

We are aware that since 19:15 UTC on December 19, 2019, customers are unable to log into the cloud portal. We are currently investigating these errors and wi...

Portal Login Errors

We are aware customers may be experiencing login errors when attempting to log into the management portal. We are currently investigating these errors and wi...

Cloud Console Portal Login Errors

On December 19, 2019, from 22:10 UTC to 22:30 UTC, customers may have experienced login errors when attempting to log into the management portal. We have res...

Cloud Portal Unavailable

We are currently investigating an availability issue with the Cloud Portal. Users of the Cloud Portal will be unable to access the portal at this time. Use...

Intermittent AppDefense login failure

Some Customers may experience intermittent AppDefense login issues. VMware engineers are actively engaged and we will provide updates as they become availabl...

Issues Logging in with IdP Accounts

From 18:30 UTC to 18:55 UTC, customers were unable to create new login sessions with Secure Access Cloud to web applications or to the administration or appl...

Data Feed API Errors

We are aware of a small subset of customers provisioned to utilize the Email Threat Detection and Response (ETDR) (formerly known as ATP) service, may be rec...

VMware Skyline Service Login Issue.

The VMware Skyline Service is experiencing login Issue with Skyline Advisor. Our engineers are investigating and will provide an update as we have more infor...

VMware Cloud on AWS - SDDC Provisioning Failures

VMware Cloud on AWS may experience intermittent failures when provisioning SDDCs and adding hosts/clusters in all the regions. VMware Engineering is actively...

Experience Monitoring - DNS monitoring graphs not displaying any data

We identified an issue with our systems that is resulting the DNS monitoring graphs for Experience not displaying any data. We're investigating and will keep...

Degraded performance for app-03 application node

We have detected an issue which results in degraded performance for app-03 application node. Our engineers are currently working on mitigating the issue. We ...

VMware Skyline Service Performance Degradation issue

VMware Skyline Service is experiencing Performance Degradation issues. Our engineers are currently investigating the cause and will continue to update as we ...

Service Impact - CDD-veracode

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-servicenow

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-twistlock

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-sample

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-heroku

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-axa

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-jira

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-ra

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-blazemeter

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-slack

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-flowdock

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-rest

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-rally

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD - getReleases

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-docker

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-awscodedeploy

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - HomePageCDD

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-awselasticbeanstalk

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-kubernetes

We are investigating an issue that may be interrupting your service. We will keep you updated.

VMware Cloud on AWS Service Intermittent Availability issue

VMware Cloud on AWS Service is experiencing Intermittent Availability issues. We are currently investigating the issue with the service disruption and will p...

Issues with logging into EU tenants

We are aware EU tenants may experience errors or delays logging into the Cloud Portal. We are currently investigating this issue and will provide further upd...

Authentication Errors when Logging in through SAML

We are aware some customers are encountering issues with SAML authentication. We are investigating the issue and will provide additional updates as new infor...

Cloud Console Portal Degraded Performance

We are experiencing high volume of traffic. Customers may experience degraded performance while loading Event and device pages. We are currently investigatin...

Cloud Portal Degraded Performance

We are experiencing high volume of traffic. Customers may experience degraded performance while loading Event page. We are currently investigating this issue...

Cloud Console Degraded Performance

We are aware some customers may be experiencing an issue with agents receiving SPOC commands. We are working on a resolution. New information will be provide...

Turin (TRN1) Data Center Degraded Performance

On December 6, 2019, between 01:26 and 01:42 UTC, customer connections to the Turin (TRN1) Data Center may have experienced decreased performance or disconne...

VMware Cloud on AWS Service Performance Degradation issue

VMware Cloud on AWS Service is experiencing Performance Degradation issues. We are currently investigating the issue with the service disruption and will pro...

Degraded performance for app-13 application node

We have detected an issue which results in degraded performance for app-13 application node. Our engineers are currently working on mitigating the issue. We ...

VMware Skyline Service Performance Degradation issue

VMware Skyline Service is experiencing Performance Degradation issues. Our engineers are currently investigating the cause and will continue to update as we ...

Issues with log reception for EU tenants

We are aware customers may be experiencing issues with logs reception with EU tenants. We are currently investigating these errors and delays and will provid...