Cb Defense 05 Event Processing degraded performance

Resolved
Resolved

The issue with Cb Defense 05 Event Processing degraded is now resolved. All systems are functioning per normal operation.

Carbon Black Team

tags: statusalert, cbdalerts, cb defense

Update

We continue to closely monitor our systems as a backlog of items are processed.

Description: Cb Defense 05 Backend may take longer than normal to process latest events uploaded from an endpoint by Cb Defense 05 Sensor. Events and/or Alerts in Cb Defense 05 Dashboard may populate with a delay.

Security Impact: Detection and Prevention capabilities of Cb Defense 05 may be temporarily weakened, depending on policy settings, until normal operation of Event Processing is restored.

Next Update: 3 hours

We thank you for your patience as we resolve the issue.

Carbon Black Team tags: statusalert, cbdalerts, cb defense

Monitoring

We have implemented a solution and are monitoring until the issue is fully resolved.

Description: Cb Defense 05 Backend may take longer than normal to process latest events uploaded from an endpoint by Cb Defense 05 Sensor. Events and/or Alerts in Cb Defense 05 Dashboard may populate with a delay.

Security Impact: Detection and Prevention capabilities of Cb Defense 05 may be temporarily weakened, depending on policy settings, until normal operation of Event Processing is restored.

Next Update: 3 hours

We are working diligently to restore the service back to normal performance. We thank you for your patience as we resolve the issue.

Carbon Black Team tags: statusalert, cbdalerts, cb defense

Update

“Our teams continue their investigation of this issue.” We thank you for your patience as we identify and resolve the issue. This is affecting less than 1% of our incoming events to be processed.

Update

“Our teams continue their investigation of this issue.” We thank you for your patience as we identify and resolve the issue.

Investigating

Description: Cb Defense 05 Backend may take longer than normal to process latest events uploaded from an endpoint by Cb Defense 05 Sensor. Events and/or Alerts in Cb Defense 05 Dashboard may populate with a delay.

Security Impact: Detection and Prevention capabilities of Cb Defense 05 may be temporarily weakened, depending on policy settings, until normal operation of Event Processing is restored.

Next Update: 60m

We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue.

Carbon Black Team tags: statusalert, cbdalerts, cb defense

Began at:

Affected components