February 2019

New Enrollments of IOS and Android Devices

On February 28, 2019, 23:59 UTC, WSS Mobility (iOS Legacy, Android Legacy), and WSS-SEP Mobility (iOS), were unsuccessful enrolling new devices. During this ...

Cb Defense 05 Notification Services degraded performance

From 26-Feb-2019, 12:50 PM EST - 27-Feb-2019, 11:50 AM EST, SIEM notifications were delayed from Cb Defense 05. This issue is now resolved. Improved alert...

CB Defense 05 Dashboard, Device Services, and Event Processing Degraded

Description: Some elements of CB Defense 05 UI may take longer than normal to populate or fail to load intermittently. CB Defense 05 org Administrators may b...

VMware Cloud Services: Console Login intermittent availability

Please be advised that we are experiencing issues with VMware Cloud Services which impact intermittent login failures . We will keep you posted with updates....

VMware Skyline Service Availability issue

VMware Skyline Service is experiencing Degraded performance issue. Our engineers are currently investigating the issue with the service disruption and will c...

Cloud Console Portal Login Slowness

We are experiencing login delays with the portal. Customers attempting to use the portal during this time may experience delays when logging in. We are inves...

Portal Login Slowness

We are experiencing login delays with the portal. Customers attempting to use the portal during this time may experience delays when logging in. We are inves...

Portal Login Slowness

We are experiencing login delays with the portal. Customers attempting to use the portal during this time may experience delays when logging in. We are inves...

AppNeta - South Africa, Johannesburg Global Monitoring Point Disruption

We are aware of an issue with the Global Monitoring Points in the South Africa, Johannesburg region that may affect Experience and Delivery monitoring data f...

Chennai Data Center Unavailable

On February 25, 2019, between 10:21 UTC and 10:26 UTC, customer connections to the Chennai data center may have experienced disconnections from the service a...

Shanghai Data Center Latency

We are aware that customer connections to the Shanghai data center may have experienced decreased performance and high latency since 00:45 UTC. We are curren...

VMware Cloud Services: Console Login availability

As the deployment window which supposed to be complete by 10:45 PM PST is extended by 60 minutes. During this time, access to Start Time: February 24, 201...

Montreal Data Center Unavailable

On February 21, 2019, between 11:19 UTC and 11:30 UTC, customer connections to the Montreal data center may have experienced disconnections from the service ...

CB Defense 01,02,04,05,06 Notification Services Partial Outage

Description: Email and/or SIEM notifications may not be sent from Cb Defense or sent with a delay. Security Impact: Detection and Prevention capabilities of...

VMware Cloud on AWS Emergency Maintenance impacting provisioning of new SDDCs

Our DNS Provider is performing emergency maintenance. During the maintenance, VMware Cloud on AWS users may experience issues when provisioning new SDDCs. S...

Madrid Data Center Unavailable

On February 19, 2019, between 09:41 UTC and 09:45 UTC, customer connections to the Madrid data center may have experienced decreased performance or disconnec...

Shanghai Data Center Latency

We are aware that customer connections to the Shanghai data center may have experienced decreased performance and high latency. We are currently investigati...

Seoul, Taipei and Osaka Data Center Intermittent Connectivity

Customers may experience a loss of connectivity when connecting to the Seoul, Taipei and Osaka data centers. New customer connections may be redirected to ...

AppNeta - IN, New Delhi Global Monitoring Point Maintenance

We are aware of an issue with the Global Monitoring Points in the IN, New Delhi region that may affect Experience and Delivery monitoring data from this regi...

VMware Kubernetes Engine: Cluster Create issues.

VMware Kubernetes Engine Service is experiencing issues with Cluster creation. We are currently investigating the issue and will provide an update as soon as...

Cb Defense 05 Event Processing degraded performance

Description: Cb Defense 05 Backend may take longer than normal to process latest events uploaded from an endpoint by Cb Defense 05 Sensor. Events and/or Aler...

Cb Defense 02 Event Processing degraded performance

Description: Cb Defense 02 Backend may take longer than normal to process latest events uploaded from an endpoint by Cb Defense 02 Sensor. Events and/or Aler...

VMware Kubernetes Engine: Cluster Create issues.

VMware Kubernetes Engine Service is experiencing Availability issue. We are currently investigating the issue and will provide an update as soon as possible....

Cb Defense 05 Event Processing degraded performance

Description: Cb Defense 05 Backend may take longer than normal to process latest events uploaded from an endpoint by Cb Defense 05 Sensor. Events and/or Aler...

Shanghai Data Center Degraded Performance

Customer connections to the Shanghai data center may have experienced decreased performance and high latency. We are currently investigating the issue and wi...

VMware Cloud backend service Intermittent Availability issue

VMware Cloud backend services are experiencing Intermittent Availability issue. We are currently investigating the issue with the service disruption and will...

Emergency Maintenance

Symantec is performing emergency maintenance of Symantec Cloud MarketPlace. Impact During the maintenance period, new transactions will be accepted through M...

Emergency Portal Maintenance

Symantec is performing emergency maintenance of Symantec Cloud Workload Assurance portal. Impact During this maintenance period, you will not be able to log ...

Mumbai Data Center Unavailable

On February 8, 2019, between 06:42 UTC and 06:47 UTC, customer connections to the Mumbai data center may have experienced disconnections from the service and...

VMware Cloud Services: Console Login intermittent availability

VMware Cloud on AWS Service is experiencing Availability issue. We are currently investigating the issue with the service disruption and will provide an addi...

Chennai Data Center Unavailable

On February 6, 2019, between 09:16 UTC and 09:20 UTC, customer connections to the Chennai data center may have experienced disconnections from the service an...

Oslo Data Center Unavailable

On February 6, 2019, between 11:09 UTC and 11:13 UTC, customer connections to the Oslo data center may have experienced disconnections from the service and w...

Tokyo Data Center Unavailable

On February 6, 2019, between 07:03 UTC and 07:09 UTC, customer connections to the Tokyo data center may have experienced disconnections from the service and ...

Sao Paulo Data Center Degraded Performance

On February 5, 2019, between 12:00 UTC and 15:37 UTC, customer connections to the Sao Paulo data center may have been unable to establish new connections or ...

AppNeta - IE, Dublin Global Monitoring Point Disruption

We are aware of an networking issue with the Global Monitoring Points in the IE, Dublin region that may affect Experience and Delivery monitoring data from t...

VMware Cloud backend service Availability issue

VMware Cloud backend services were experiencing Availability issue with console login. SAAT IT Engineer have provided the fix and incident is resolved now. ...

VMware Cloud backend service Availability issue

VMware Cloud backend services are experiencing Availability issue. We are currently investigating the issue with the service disruption and will provide an u...

Madrid Data Center Unavailable

On February 5, 2019, between 11:02 UTC and 11:33 UTC, customer connections to the Madrid data center may have experienced disconnections from the service and...

Helsinki Data Center Unavailable

On February 5, 2019, between 11:18 UTC and 11:24 UTC, customer connections to the Helsinki data center may have experienced disconnections from the service a...

Johannesburg Data Center Unavailable

On February 5, 2019, between 11:20 UTC and 11:24: UTC, customer connections to the Johannesburg data center may have experienced disconnections from the serv...

Tel Aviv Data Center Unavailable

The Tel Aviv data center is currently unavailable. Customer connections to the Tel Aviv data center were redirected to another geographically close data cent...

New Zealand Data Center Degraded Performace

On February 5, 2019, between 01:40 UTC and 01:55 UTC, customer connections to the New Zealand data center may have experienced degraded performance. This iss...

Dallas Data Center Degraded Performance

We are currently investigating an issue with policy updates and reporting delays in the Dallas data center. We will provide additional updates as new informa...

VMware Cloud backend service Availability issue

VMware Cloud backend services are experiencing Availability issue. We are currently investigating the issue with the service disruption and will provide an u...

Issues with Subscription,Usage and Billing Service APIs

Please be advised that we are experiencing an issue with VMware Cloud Services which impact to view the Subscription, Billing and Usage related details. We w...

Munich Data Center Unavailable

On February 3, 2019, between 11:44 UTC and 12:50 UTC, customer connections to the Munich data center may have experienced disconnections from the service and...

Emergency Portal Maintenance

Symantec is performing emergency maintenance of Symantec Cloud Workload Protection portal. Impact During this maintenance period, you will not be able to log...

Emergency Portal Maintenance

Symantec is performing emergency maintenance of SEP 14.1 Cloud Console portal. Impact During this maintenance period, you will not be able to log into the Cl...

Email Delays

We are aware that a subset of customers may be experiencing delays sending or receiving emails. Queued emails will be processed successfully in the subsequen...

Cb Defense 05 Event Processing degraded performance

We are currently experiencing a degradation in Cb Defense 05 Event Processing affecting our Cb Defense customers. We are working diligently to fix and restor...