Some customer appliances showing offline

Resolved
Resolved

A backend overload problem caused some customer appliances to show as offline even though they were functioning correctly. We have increased capacity of the overloaded component, and don't expect to see similar incidents in the future

Began at:

Affected components
  • VMware Lastline ATP Cloud
    • North America
      • North America Portal UI
      • North America Analysis
      • North America API Submissions
      • North America Hosted Appliances
    • EMEA
      • EMEA Portal UI
      • EMEA Analysis
      • EMEA API Submissions
      • EMEA Hosted Appliances
    • Australia
      • Australia Analysis
      • Australia API Submissions
    • On-premises
      • On-premises customers
    • Other Services
      • Global Threat Intelligence Knowledge Base