AppNeta Performance Manager Service Upgrade

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

We will be undergoing scheduled maintenance during this time.

Maintenance will begin as scheduled in 60 minutes.

The release of v12.11 has uncovered some unique load issues that are triggered by deployment. We had previously postponed v12.11 deployment to work on mitigation of this load.

The app-03 cluster was the hardest hit by this issue last night. While we were able to mitigate the additional load for the other clusters, our process wasn’t successful for app-03.

We have decided to further postpone the rest of the v12.11 deployment to Tuesday to harden our processes and ensure a smooth deployment for all customers.

Thank you for your continued patience.

Every two weeks, we deliver the latest updates to AppNeta Performance Manager.

• For a brief time during this window, you may not be able to log in.
• The upgrade will not produce any gaps in your Delivery or Usage monitoring history, however there may be a small gap in Experience monitoring history (typically no more than 10 minutes) at the time your instance is upgraded.
• Advanced Voice Assessments and Voice/Video Tests that are either scheduled to start or are running during this window will need to be restarted.
• Report schedules will be paused during this window, so any reports scheduled to run at this time will be missed.

Release notes are available here: https://docs.appneta.com/release-notes.html

Thank you!

AppNeta Operations