Singapore Data Center Degraded Performance

As of 8:00 UTC we have resolved the performance degradation in the Singapore data center. Normal performance has been restored. We are closely monitoring the data center performance.

As of 06:10 UTC, normal performance has been restored for the majority of customers. We expect this incident to be resolved soon for all our customers. We are closely monitoring the data center performance and we will provide additional update once this is resolved for all customers.

We are continuing the process of deploying the fix to resolve the performance degradation issue. We will provide additional updates as new information becomes available.

We have identified the underlying cause for this issue and are currently in the process of deploying a fix. We will provide additional updates as new information becomes available.

Customer connections to the Singapore Point of Presence may have experienced decreased performance or disconnects from the service since 00:15 UTC. We are currently investigating the issue and an update will be provided once more data is available.