Only customers logging into the app-13 application cluster were affected by this incident. During the period of March 06, 2019 01:30 ET to March 06, 2019 02:30 ET customers might have experienced slow page loads upon login.
Thank you for your patience during this incident.
We have identified performance issues impacting the app-13.pm.appneta.com application cluster. Users might experience slow page loading and response time upon login. Our engineers are actively working towards a resolution. We appreciate your patience and will post an update on this page when the issue is resolved. AppNeta Operations