VMware Cloud Services - Backend Service Intermittent Availability Issue

This incident has been resolved. Billing, Usage, Subscription and Support Services are working as expected.

Start Time: March 12, 2019 02:45 PM UTC End Time: March 12, 2019 03:45 PM UTC

Impact: None

Our Engineers have identified the issue and a fix has been implemented. Billing, Usage, Subscription and Support Services are restored and VMware Cloud Services are fully functional. Close Monitoring in progress. We will provide updates as necessary.

Start Time: March 12, 2019 02:45 PM UTC End Time: March 12, 2019 03:45 PM UTC

Impact: None

VMware Cloud backend services are experiencing availability issues. We are currently investigating the issue and will provide an update as soon as possible.

Start Time: March 12, 2019 02:45 PM UTC End Time: N/A

Impact: Users are able to login to the consoles of our VMware Cloud Services however some functions such as Usage, Subscription, Support Services, etc. may be unavailable or experience issues.