Resolved

This incident has been resolved.

Update

We are continuing to monitor for further issues.

Next Update: 2 hours or upon status change

Update

We are continuing to monitor for any further issues.

Monitoring

Description: CB Defense 01,05, and 06 Backend may take longer than normal to process latest events uploaded from an endpoint by CB Defense Sensor. Events and/or Alerts in CB Defense Dashboard may populate with a delay.

Security Impact: Prevention capabilities of CB Defense are unaffected. Visibility of events and alerts related to Prevention and Detection may be temporarily delayed until normal operation of Event Processing is restored.

Next Update: 2 hours or upon status change

We have implemented a fix and are monitoring the results. We thank you for your patience.

Carbon Black Team

Began at:

Affected components
  • Carbon Black
    • ENDPOINT STANDARD / PREVENTION
      • US 1
        • Dashboard
        • Device Services
        • Event Processing
      • US 5
        • Dashboard
        • Device Services
        • Event Processing
      • EU
        • Dashboard
        • Device Services
        • Event Processing