The underlying issue has been addressed and this issue is resolved.

A majority of customers are now able to download software from the Web Security Service Portal. We will provide additional updates as new information becomes available.

We are currently in the process of applying a fix to remediate the issue with software downloads from the Web Security Service Portal. We will provide additional updates as new information becomes available.

We continue to work toward remediating the issue causing customers to be unable to download software through the Web Security Service Portal. We will provide additional updates as new information becomes available.

We continue to work toward remediating the issue causing customers to be unable to download software through the Web Security Service Portal. We will provide additional updates as new information becomes available.

We continue to work toward remediating the issue causing customers to be unable to download software through the Web Security Service Portal. We will provide additional updates as new information becomes available.

We continue to work on remediation for the issue with downloading software from the Web Security Service Portal. We will provide additional updates as new information becomes available.

The underlying issue has been identified and we are working on remediation.

We are aware of an issue with downloading software from the Web Security Service Portal. We are currently investigating the issue and will provide additional updates as new information becomes available.