VMware Cloud on AWS: Capacity Constraint in Asia Pacific - Sydney region

VMware Cloud on AWS Service is fully operational. This incident has been resolved. This is the final update.

Start Time: March 23, 2020 15:05 UTC End Time: April 10, 2020 18:00 UTC

Impact: None

Due to the COVID-19 situation, VMware Cloud on AWS is seeing increased demand. New SDDC creation is unavailable in one of the availability zones for the region. The remaining availability zones are operating as expected. Customers are encouraged to work with the Sales and Customer Success teams to land them on the correct availability zone. The VMware Engineering team continues to make effort on adding new hosts for the impacted availability zone. More updates will be provided in the next 24 hours or sooner.

Start Time: March 23, 2020 15:05 UTC End Time: N/A

Impact: New SDDC provisioning may not be available in a single AZ in the Asia Pacific - Sydney region. Existing workloads are not affected.

Due to the COVID-19 situation, VMware Cloud on AWS is seeing increased demand. New SDDC creation is unavailable in one of the availability zones for the region. The remaining availability zones are operating as expected. Customers are encouraged to work with the Sales and Customer Success teams to land them on the correct availability zone. The VMware Engineering team continues to make effort on adding new hosts for the impacted availability zone. More updates will be provided in the next 24 hours or sooner.

Start Time: March 23, 2020 15:05 UTC End Time: N/A

Impact: New SDDC provisioning may not be available in a single AZ in the Asia Pacific - Sydney region. Existing workloads are not affected.

The VMware Engineering team continues to work on adding new hosts and progress towards a fix for this issue. More updates shall be provided within 24 hours.

Start Time: March 23, 2020 15:05 UTC End Time: N/A

Impact: New SDDC provisioning may not be available in a single AZ in the Asia Pacific - Sydney region. Existing workloads are not affected.

The VMware Engineering team continues to make progress adding new hosts and working towards a fix for this issue. More updates shall be provided within 24 hours.

Start Time: March 23, 2020 15:05 UTC End Time: N/A

Impact: New SDDC provisioning may not be available in a single AZ in the Asia Pacific - Sydney region. Existing workloads are not affected.

The VMware Engineering team continues to work on adding new hosts and a fix on this issue. More updates will be shared in 12 hours or sooner.

Start Time: March 23, 2020 15:05 UTC End Time: N/A

Impact: New SDDC provisioning may not be available in a single AZ in the Asia Pacific - Sydney region. Existing workloads are not affected.

VMware Engineering team continues to make progress on adding new hosts for the impacted availability zone. Customers are encouraged to work with the Sales and Customer Success teams to land them on the correct availability zone as remaining availability zones are operating as expected. More updates will be provided in the next 24 hours or sooner.

Start Time: March 23, 2020 15:05 UTC End Time: N/A

Impact: New SDDC provisioning may not be available in a single AZ in the Asia Pacific - Sydney region. Existing workloads are not affected.

We are continuing to work on a fix for this issue.

VMware Engineering team continues to make further progress on adding new hosts for the impacted availability zone. New SDDC creation is unavailable in one of the availability zone for the region. The remaining availability zones are operating as expected. Customers are encouraged to work with the Sales and Customer Success teams to land them on the correct availability zone. More updates will be provided in the next 24 hours or sooner.

Start Time: March 23, 2020 15:05 UTC End Time: N/A

Impact: New SDDC provisioning may not be available in a single AZ in the Asia Pacific - Sydney region. Existing workloads are not affected.

Due to the COVID-19 situation, VMware Cloud on AWS is seeing increased demand. New SDDC creation is unavailable in one of the availability zone for the region. The remaining availability zones are operating as expected. Customers are encouraged to work with the Sales and Customer Success teams to land them on the correct availability zone. The VMware Engineering team continues to make effort on adding new hosts for the impacted availability zone. More updates will be provided in the next 24 hours or sooner.

Start Time: March 23, 2020 15:05 UTC End Time: N/A

Impact: New SDDC provisioning may not be available in a single AZ in the Asia Pacific - Sydney region. Existing workloads are not affected.

Due to the COVID-19 situation, VMware Cloud on AWS is seeing increased demand. Currently, new SDDC creation is unavailable in one availability zone for the region. The remaining availability zones are operating normally. Customers are encouraged to work with the Sales and Customer Success teams to land them on the correct availability zone. The VMware Engineering team continues to make progress on adding new hosts for the impacted availability zone. More updates will be provided in the next 24 hours or sooner.

Start Time: March 23, 2020 15:05 UTC End Time: N/A

Impact: New SDDC provisioning may not be available in a single AZ in the Asia Pacific - Sydney region. Existing workloads are not affected.

Due to the COVID-19 situation, VMware Cloud on AWS is seeing increased demand. Currently, new SDDC creation is unavailable in one availability zone for the region. The remaining availability zones are operating normally. Customers are encouraged to work with the Sales and Customer Success teams to land them on the correct availability zone. The VMware Engineering team continues to make progress on adding new hosts for the impacted availability zone. More updates will be provided in the next 24 hours or sooner.

Start Time: March 23, 2020 15:05 UTC End Time: N/A

Impact: New SDDC provisioning may not be available in a single AZ in the Asia Pacific - Sydney region. Existing workloads are not affected.

VMware Engineering team continues to make progress on adding new hosts for Asia Pacific - Sydney region. Currently, new SDDC creation is unavailable in one or more availability Zones for the region. More updates will be provided in the next 24 hours or sooner.

Start Time: March 23, 2020 15:05 UTC End Time: N/A

Impact: New SDDC provisioning may not be available for Asia Pacific - Sydney region. There is no impact to existing workloads.

VMware Engineering team continues to make progress on adding new hosts for Asia Pacific - Sydney region. Currently, new SDDC creation is unavailable in one or more Availability Zones for the region. More updates will be provided in the next 24 hours or sooner.

Start Time: March 23, 2020 15:05 UTC End Time: N/A

Impact: New SDDC provisioning may not be available for Asia Pacific - Sydney region. There is no impact on existing workloads.

VMware Engineering team continues to work on adding new hosts for Asia Pacific - Sydney region. Currently, new SDDC creation may not be available in one or more Availability Zones for the region. More updates will be provided in the next 24 hours.

Start Time: March 23, 2020 15:05 UTC End Time: N/A

Impact: New SDDC provisioning may not be available for Asia Pacific - Sydney region. There is no impact on existing workloads.

New SDDC Creation may not be available in one or more Availability Zones in Asia Pacific - Sydney. The team is actively investigating the issue. The next update shall be provided within 24 hours.

Start Time: March 23, 2020 15:05 UTC End Time: N/A

Impact: New SDDC provisioning may not be available for Asia Pacific - Sydney region. There is no impact on existing workloads.