Web Filter - Issue downloading BCWF database

We have remediated the underlying cause impacting downloads of the BCWF database updates. This incident has been resolved.

We have identified the issue causing errors when downloading the BCWF database updates and are working towards remediation. Additional updates will be provided as new information becomes available.

Customers with a saved database for the product will continue to work, updates will not be added.

We continue to investigate the cause of the issues with downloading the BCWF database updates, that some customers are experiencing.

Additional updates will be provided as new information becomes available.

Customers with a saved database for the product will continue to work, updates will not be added.

We are aware that some customers are experiencing issues downloading the Blue Coat Web Filter (BCWF) database. They may be presented with a “401 error” message.

We are investigating the cause of this issue and will provide additional updates as new information becomes available.

Customers with a saved database for the product will continue to work, updates will not be added.