VMware Cloud Services Functionality Issues

Resolved
Resolved

VMware Cloud Services is fully operational. We have applied the required fix to recover the service. This is the final notification for this incident.

Start Time: March 21, 2020 04:00 UTC End Time: March 21, 2020 04:40 UTC

Impact: None

Identified

We are observing degraded functionality issues with Billing statement for VMware Cloud services. VMware engineering team is working to resolve this problem. More updates will be provided as available.

Start Time: March 21, 2020 04:00 UTC End Time: N/A

Impact: User might face degraded functionality issues for retrieving pdf statements. We do not expect an impact on existing workloads.

Investigating

VMware Cloud Services is experiencing functionality issues. VMWare Engineering team has been engaged in service restoration. Further updates will be provided within the next hour.

Start Time: March 21, 2020 04:00 UTC End Time: N/A

Impact: Intermittent issues with the functionality of VMware Cloud Services. We do not expect an impact on existing workloads.

Began at:

Affected components
  • VMware Cloud Services
    • VMware Cloud on AWS / AWS SDDC
      • VMware Cloud on AWS
    • VMware Cloud on Dell / Dell SDDC
      • VMware Cloud on Dell
    • VMware Aria
      • VMware Aria Automation for Secure Clouds
    • VMware Cloud Partner Navigator
    • VMware vCloud Usage Insight
    • VMware Marketplace
    • VMware Lab Platform
    • VMware Tanzu
      • VMware Tanzu Application Catalog
      • VMware Tanzu Mission Control
      • VMware Tanzu Service Mesh