March 2020

VMware Cloud on AWS: Unable to access the Network and Security tab

VMware Cloud on AWS is experiencing Functionality issues. We are currently investigating the issue with the service disruption and will provide an additional...

Endpoint Security - Cloud Console Login Issue

We are aware customers may be experiencing intermittent login errors when attempting to log into the management portal. We are currently investigating these ...

WSS - Hong Kong (HKG2) Data Center Unavailable

On March 26, 2020, since 01:42 UTC, the Hong Kong (HKG2) data center is unavailable. We are investigating the issue and will provide additional updates as ne...

VMware Cloud on AWS Performance Degradation issue

VMware Cloud on AWS is experiencing Performance Degradation issues. We are currently investigating the issue with the service disruption and will provide an ...

Global Data Center Connectivity Issues

We are aware of multiple data centers located around the world currently having connectivity issues. Customers may experience connectivity issues during this...

WSS Cloud Portal Issue

We are aware of intermittent issues accessing the Web Security Service Cloud Portal and are currently working on resolving it as quickly as possible. We will...

VMware Skyline Availability issue

VMware Skyline is experiencing Availability issues. We are currently investigating the issue with the service disruption and will provide an additional updat...

VMware Cloud Services Functionality Issues

VMware Cloud Services is experiencing functionality issues. VMWare Engineering team has been engaged in service restoration. Further updates will be provided...

AppNeta - US, Dallas Global Monitoring Point Disruption

We are aware of an issue with the Global Monitoring Points in US, Dallas region that may affect Experience and Delivery monitoring data from this region. Ou...

Shanghai (SHA1) Data Center Degraded

On March 24, 2020, between 08:00 UTC, and 18:55 UTC, customer connections to the Shanghai data center may have experienced decreased performance or DNS error...

Email Security.cloud Data Feed API Delays

We are aware of a small subset of customers provisioned to utilize the Email Threat Detection and Response (ETDR) (formerly known as ATP) service, may be exp...

Degraded performance for app-11 application node

We have detected an issue that results in degraded performance for app-11 application node. Our engineers are currently working on mitigating the issue. We ...

VMware Cloud on AWS Availability issue

VMware Cloud on AWS is experiencing Availability issues. We are currently investigating the issue with the service disruption and will provide an additional ...

VMware Tanzu Mission Control Performance Degradation issue

VMware Tanzu Mission Control is experiencing Performance Degradation issues. We are currently investigating the issue with the service disruption and will pr...

VMware Cloud Services Functionality Issues

VMware Cloud Services is experiencing functionality issues. VMWare Engineering team has been engaged in service restoration. Further updates will be provided...

DLP Cloud Service for Email: Connectivity Issues

On February 25 12:00 UTC, a subset customers using our NAM infrastructure may have experienced connection issues with the DLP Cloud Service for Email. This f...

VMware Cloud Services Availability issue

VMware Cloud Services is experiencing Availability issues. We are currently investigating the issue with the service disruption and will provide an additiona...

VMware Cloud Services Functionality Issues

VMware Cloud Services is experiencing functionality issues. VMWare Engineering team has been engaged in service restoration. Further updates will be provided...

Lastline US analysis service analysis slowdown

On March 20 2020, between 11:27 and 11:55 Pacific Time, we observed an increase in the average duration of completing analysis tasks. At the same time, we ob...

AppNeta - Mumbai,India Global Monitoring Point Disruption

We are aware of an issue with the Global Monitoring Points in Mumbai, India region that may affect Experience and Delivery monitoring data from this region. ...

Buenos Aires (AEP1) Data Center Decreased Performance

Customer connections to the Buenos Aires (AEP1) data center are experiencing decreased performance. Customers may be presented with DNS or timeout errors dur...

WSS - Shanghai (SHA1) Data Center Degraded O365 performance

On March 19, 2020, between 10:00 UTC and 12:00 UTC, customer connections to the Shanghai (SHA1) data center may have experienced decreased performance or dis...

VMC on AWS GovCloud Console Outage

We are currently experiencing an outage with the VMC on AWS GovCloud Console

Endpoint Security - Intermittent Cloud Console Login Errors

We are aware customers may be experiencing intermittent login errors when attempting to log into the management portal. We are currently investigating these ...

CB Defense 05 Dashboard degraded performance

Description: Some elements of CB Defense 05 UI Alerts page may take longer than normal to populate or fail to load intermittently. Security Impact: Preventi...

VMware Cloud on AWS Event Notification

VMware Cloud on AWS continues to investigate a service event and have our engineering teams actively working on the issue. Users are unable to select other t...

CB Defense 05 Dashboard degraded performance

Description: Some elements of CB Defense 05 UI may take longer than normal to populate or fail to load intermittently. CB Defense 05 org Administrators may b...

AppNeta - SG, Singapore Global Monitoring Point Disruption

We are aware of an issue with the Global Monitoring Points in SG, Singapore region that may affect Experience and Delivery monitoring data from this region...

WSS - Chennai (MAA1) Data Center Degraded Performance

Customer connections to the Chennai data center (MAA1) are currently experiencing decreased performance. We are currently investigating the issue and will pr...

AppNeta - Mumbai, Maharashtra Global Monitoring Point Disruption

We are aware of an issue with the Global Monitoring Points in Mumbai, Maharashtra region that may affect Experience and Delivery monitoring data from this re...

Dubai(DBX2) Data Center Unavailable

On March 14, 2020, between 12:10 UTC, and 12:59 UTC, customers connecting to the Dubai(DBX2) Data Center may have experienced decreased performance or discon...

New Zealand (AKL2) Data Center Unavailable

On March 11, 2020, between 12:59 UTC, and 20:09 UTC, customers connecting to the New Zealand(AKL2) Data Center may have experienced decreased performance or ...

AppNeta - Canada, Vancouver Global Monitoring Point Disruption

We are aware of an issue with the Global Monitoring Points in Canada, Vancouver region that may affect Experience and Delivery monitoring data from this re...

Lastline US analysis service analysis slowdown

On March 10 2020, between 12:45 and 13:00 Pacific Time, the US analysis service was experiencing a slowdown in returning analysis results for newly submitted...

AppNeta - Japan, Tokyo Global Monitoring Point Disruption

We are aware of a networking issue with the Global Monitoring Points in Japan, Tokyo region that may affect Experience and Delivery monitoring data from this...

Email Security.cloud Data Feed API Errors

On March 9, 2020, between 07:25 UTC and 09:35 UTC, some customers provisioned to utilize the Email Threat Detection and Response (ETDR) (formerly known as AT...

VMware Cloud Services Functionality Issues

VMware Cloud Services is experiencing functionality issues. VMWare Engineering team has been engaged in service restoration. Further updates will be provided...

VMware Skyline Availability issue

VMware Skyline is experiencing Availability issues. We are currently investigating the issue with the service disruption and will provide an additional updat...

VMware Cloud on AWS: SDDC Provisioning Event

VMware on AWS is currently experiencing instance availability issue with R5.metal instance in the region US-East-2 Ohio. More updates will be provided in 24 ...

Toronto (YTZ2) Data Center Unavailable

On March 9, 2020, between 12:18 UTC, and 12:26 UTC, customers connecting to the Toronto (YTZ2) Data Center may have experienced disconnects from the service....

Service Impact - CDD-jira

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-blazemeter

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-axa

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-ra

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-slack

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-twistlock

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-awselasticbeanstalk

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-awscodedeploy

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-twistlock

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-heroku

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-jira

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - HomePageCDD

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-awselasticbeanstalk

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-sample

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-heroku

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-flowdock

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-veracode

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-rally

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-docker

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-ra

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-jira

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-servicenow

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-sample

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-awscodedeploy

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - HomePageCDD

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-heroku

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-servicenow

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-kubernetes

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-axa

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD - getReleases

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-rest

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-awselasticbeanstalk

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-veracode

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-slack

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-servicenow

We are investigating an issue that may be interrupting your service. We will keep you updated.

Service Impact - CDD-blazemeter

We are investigating an issue that may be interrupting your service. We will keep you updated.

Mumbai (BOM1) Data Center Degraded

The Mumbai (BOM1) data center is currently degraded. We are investigating the issue and will provide additional updates as new information becomes available....

VMware Cloud Services Availability issue

VMware Cloud Services is experiencing Availability issues. We are currently investigating the issue with the service disruption and will provide an additiona...

Availability Issues with VMware Learning Platform

VMware Learning Platform(VLP) experienced availability issues that might have caused customers unable to start or access any new labs or training classes for...

CB Defense 05 Device Services degraded performance

Description: Carbon Black Cloud 05 Device Services is currently serving in a degraded state. Some customers may experience delay in policy changes and/or fai...

Shanghai (SHA1) Data Center third-party restrictions are not applied

As of 08:00 UTC some customers connecting via Shanghai (SHA1) Data Center may experience that third-party restrictions are not applied. We are aware of the ...

AppNeta - US West, N. California Global Monitoring Point Disruption

We are aware of a networking issue with the Global Monitoring Point in the US West, N. California region that may affect Experience and Delivery monitoring ...

Endpoint Security and Cloud Workload Protection Portal Login Issue

On March 5, 2020, between 12:30 and 13:20 UTC, customers may have experienced issues when logging in to the portal. Customer endpoints and Workloads remained...

WSS - Zurich (ZRH2) Data Center Degraded Performance

On March 4, 2020, between approximately 22:04 UTC, and 22:13 UTC, some WSS customers may have experienced decreased performance or disconnects from the servi...

VMware Code Stream Service Availability issue

VMware Code Stream Service is experiencing Availability issues. We are currently investigating the issue with the service disruption and will provide an addi...