Hong Kong (HKG2) data center is fully operational. This incident is resolved.
As of 03:00 UTC, connectivity has been restored. We continue to monitor the data center performance. We will provide additional updates as new information becomes available.
On March 26, 2020, since 01:42 UTC, the Hong Kong (HKG2) data center is unavailable. We are investigating the issue and will provide additional updates as new information becomes available.
IPSec connected customers are requested to bring up their secondary tunnel (if configured) while we work towards resolving this incident.