WSS - Hong Kong (HKG2) Data Center Unavailable

Resolved
Resolved

Hong Kong (HKG2) data center is fully operational. This incident is resolved.

Monitoring

As of 03:00 UTC, connectivity has been restored. We continue to monitor the data center performance. We will provide additional updates as new information becomes available.

Investigating

On March 26, 2020, since 01:42 UTC, the Hong Kong (HKG2) data center is unavailable. We are investigating the issue and will provide additional updates as new information becomes available.

IPSec connected customers are requested to bring up their secondary tunnel (if configured) while we work towards resolving this incident.

Began at: