Issue with User Authentication SAML Service

The previous reported concern with User Authentication SAML Service has been addressed. The service is fully restored and there is no longer an impact to customers. This incident is resolved.

A fix has been successfully deployed and the User Authentication SAML Service is completely stable and is fully operational at this time.

We will continue to closely monitor the service and will provide updates as new information becomes available.

A fix has been identified and is being deployed. It is estimated that the fix will take until approximately 17:30 UTC to propagate to the whole infrastructure.

The next update will be provided at 17:30 UTC or as soon as new information becomes available.

All relevant teams are engaged on this high priority incident as we continue to work towards a solution for the customers impacted by this issue.

Updates will be provided as new information becomes available.

We continue to work on a fix that will address the issue some customers are experiencing with the User Authentication SAML Service.

Updates will be provided as new information becomes available.

We continue our remediation work to restore the User Authentication SAML Service issue that some customers are experiencing.

Updates will be provided when new information becomes available.

We continue to work on a fix that will address the issue some customers are experiencing with the User Authentication SAML Service.

Updates will be provided as new information becomes available.

We have identified the cause of the issue that some customers, with Azure AD conditional access, may experience with the User Authentication SAML Service and are working on a fix.

Updates will be provided as new information becomes available.

We are aware that some customers with Azure AD conditional access may experience an issue with User Authentication SAML Service.

We are currently investigating this issue and will provide updates as new information becomes available.