Frankfurt (GDEFR) Data Center Maintenance September 23, 2020

Wednesday, 23 September 3 hours

The scheduled maintenance has been completed.


Scheduled maintenance is currently in progress. We will provide updates as necessary.


Please be advised that the date and time for this maintenance has been changed. The impact however remains unchanged. Here is the updated schedule:

Updated Schedule • Start Date: September 23, 2020, at 18:00 UTC • End Date: September 23, 2020, at 21:00 UTC


Symantec, a division of Broadcom, will be performing maintenance in the Frankfurt (GDEFR) data center. This maintenance will begin on September 23, 2020, at 16:00 UTC and last for a duration of 12 hours.

Impact This maintenance is expected to cause network interruptions of less than ten minutes.

  • IPSec: One or more brief disruptions may occur during the maintenance window which can be avoided by switching to a secondary site. Customers should ensure their configuration follows fault tolerance best practices.
  • Unsupported Configurations: Any configuration, other than IPSec, referencing a WSS IP address must be manually redirected to a backup site during the maintenance window.

    Questions? If you have further questions regarding this announcement, contact Technical Support. Support information is located at:

    For real time updates and status visit and subscribe to Broadcom Service Status:

    Original Schedule

  • Start Date: September 23, 2020, at 16:00 UTC
  • End Date: September 24, 2020, at 04:00 UTC

  • Began at:

    Affected components