VMware SD-WAN Issue. Few of the usca3 region VCGs are down.

Resolved
Resolved

VMware engineering team resolved the issue with the underlying infrastructure. This is the final notification for this incident.

Start Time: August 17, 2021 05:30 UTC End Time: August 17, 2021 07:37 UTC

Impact: None

Identified

VMware Engineering team have identified the cause of the issue and will be implementing the fix soon. Further updates will follow.

Start Time: August 17, 2021 05:30 UTC End Time: N/A

Impact: Below VCGs are offline in VCO UI. Customers having secondary Gateway and redundant NVS configuration, will not notice any impact. vcg161-usca3 (vco401-yul1) vcg162-usca3 (vco61-usvi1) vcg163-usca3 (vco131-usca1) vcg164-usca3 (vco58-usvi1) vcg165-usca3 (vco128-usvi1)

Investigating

VMware SD-WAN is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: August 17, 2021 05:30 UTC End Time: N/A

Impact: Below VCGs are offline in VCO UI. Customers having secondary Gateway and redundant NVS configuration, will not notice any impact. vcg161-usca3 (vco401-yul1) vcg162-usca3 (vco61-usvi1) vcg163-usca3 (vco131-usca1) vcg164-usca3 (vco58-usvi1) vcg165-usca3 (vco128-usvi1)

Began at: