Web Security Service Reporting Status Notification August 17, 2021


On August 17th 2021, the WSS Reporting team temporarily disabled the Detailed Sandbox reports in order to improve system performance and stability.


WSS customers that utilize detailed sandbox reporting will be unable to retrieve results via the WSS portal while this functionality is unavailable. This affects the following reports:

• Sandbox threats by risk score • Customized reports that contain Sandbox Risk Score • Drill down on an existing report to Sandbox Risk Score • Existing report, click on a value to launch an overview report and select Sandbox Risk Score • Full Log Detail report with a filter for Sandbox Risk Score

Customer Action


More Information:

For additional information, please see the KB article here. The KB article will also be updated once full Sandbox Details are available again.

Support Questions? Contact technical support by visiting: https://support.broadcom.com/security For service status and maintenance updates subscribe to Broadcom Service Status: https://wss.status.broadcom.com

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